Dynamic retail professional with a strong background in team building and customer engagement. Skilled in problem-solving and staff management, consistently optimizing inventory and enhancing sales strategies to improve overall store performance.
Work History
Assistant Store Manager
1 Year 2 Months
AutoZone | 06.2025 - 08.2026
Supervised daily store operations to ensure efficient service and product availability.
Trained and mentored new staff on company policies and customer service standards.
Implemented inventory management techniques to optimize stock levels and reduce shrinkage.
Developed promotional strategies to enhance customer engagement and increase sales volume.
Pawnbroker
3 Years 9 Months
Carson Jewelry | 11.2019 - 08.2023
Evaluated and appraised a wide range of valuable items to determine loan amounts.
Facilitated customer transactions, ensuring compliance with legal and regulatory requirements.
Managed inventory, implementing efficient tracking systems for merchandise turnover.
Trained new staff on operational procedures and customer service standards.
General Manager
4 Years 3 Months
Pizza Hut | 05.2015 - 08.2019
Directed daily operations, ensuring efficient workflow and adherence to company standards.
Implemented staff training programs, enhancing team performance and service quality.
Analyzed sales data to identify trends, driving targeted promotional strategies.
Managed inventory levels, optimizing supply chain processes for cost efficiency.
Education
High School Diploma
Construction Trades Engineering Architect | Queens