Christopher Rogers
Spartanburg,SC
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
32
32
years of professional experience
Work History
Outside Plant Technician
AT&T Communications
08.2013 - Current
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Improved efficiency in field operations by training junior technicians on best practices for outside plant work processes and safety protocols.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Responded to service requests during and after business hours.
- Assisted management in determining project priorities, allocating resources effectively, and monitoring progress to ensure timely delivery of services.
Service Technician
AT&T Communications
02.2000 - 08.2013
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Provided technical support and maintenance services for range of computer hardware and software.
Shipping Technician
Phillips Petroleum
04.1995 - 02.2000
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Trained new hires on company shipping procedures, ensuring consistent quality across the team.
Maintenance Technician
S.C.D.O.T
06.1992 - 04.1995
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Operated varied hand and power tools to complete repairs.
Education
Associate of Applied Science - Electronic Engineering
ITT Technical Institute - Greenville
Greenville, SCSkills
- Installing equipment
- Installation and maintenance
- Safety awareness
- Hardware maintenance
Timeline
Outside Plant Technician
AT&T Communications
08.2013 - Current
Service Technician
AT&T Communications
02.2000 - 08.2013
Shipping Technician
Phillips Petroleum
04.1995 - 02.2000
Maintenance Technician
S.C.D.O.T
06.1992 - 04.1995
Associate of Applied Science - Electronic Engineering
ITT Technical Institute - Greenville
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