Christopher Romero
IT Support Technician/Junior Cybersecurity Analyst
Wrightwood,CA
Summary
Motivated and detail-oriented IT Support Technician with hands-on experience in technical support, systems maintenance, and operations coordination. Skilled in troubleshooting hardware, software, and networking issues while ensuring smooth and reliable technology performance. Known for clear communication, teamwork, and a proactive approach to problem-solving. Currently pursuing a B.S. in Cybersecurity and Information Assurance (expected April, 2027).
Overview
26
26
years of professional experience
5
5
Certifications
1
1
year of post-secondary education
Work History
Information Technology Assistant
Mountain High Ski Resort
11.2025 - Current
- Provided timely technical assistance to employees, resolving a wide range of IT issues.
- Collaborated with vendors to procure cost-effective technological solutions that met organizational needs.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
Operations & Program Coordinator
Kare Youth League
02.2024 - Current
- Assist with IT support, ensuring reliable technology for staff and camp operations.
- Support the Camp Director with administrative tasks, scheduling, and program planning.
- Contribute to the organization’s long-term strategic vision by participating in planning discussions and initiatives.
- Aided in the restoration of camp grounds and damaged facilities following the 2024 Bridge Fire, contributing to recovery efforts and ensuring the camp’s continued operation.
- Design and implement engaging activities for camp visitors, fostering recreation, education, and community building.
- Perform facility maintenance and repairs to ensure a safe, functional, and welcoming environment.
- Interact with guests in a professional and positive manner, enhancing the overall camp experience.
Scholarship Coordinator
One Town At A Time
08.2023 - 06.2025
- Supervised and coordinated a team of ~20 volunteers to deliver scholarship programs.
- Organized fundraising and outreach activities that secured scholarships for ~200 elementary school children.
- Built partnerships with local schools and community members to expand program reach and impact.
- Managed program logistics, volunteer schedules, and scholarship application processes to ensure smooth operations.
- Entered data, generated reports, and produced tracking documents.
Commercial Transportation and Logistics Specialist
Yellow Freight Systems
05.2000 - 07.2023
- Transported hazardous materials in compliance with DOT and OSHA regulations, ensuring full adherence to safety standards.
- Implemented rigorous safety checks and procedures to safeguard cargo, equipment, and public roadways.
- Calculated proper weight distribution to maintain vehicle stability and comply with federal load regulations.
- Maintained an excellent safety record over 20+ years of service, demonstrating reliability and attention to detail.
Education
Bachelor of Science - Cybersecurity and Information Assurrance
Western Governors University
Salt Lake City, UT 10.2024 - Current
Skills
Operating Systems: Windows, macOS, Microsoft 365, Google Workspace
Networking: Routers, switches, Wi-Fi setup and configuration
Technical Support: Hardware/software installation, maintenance, and troubleshooting
Soft Skills: Strong communication, client service, multitasking, analytical thinking
Technical troubleshooting
Certification
CompTIA A+
Extracurricular activities
Golf – Regular recreational player; cultivate patience, focus, and continuous self-improvement through practice and learning.
Dog Ownership – Provide daily care and training for a family dog, demonstrating responsibility, consistency, and compassion.
Timeline
ITIL 4 (expected March 2026)
03-2026
CompTIA Security+
02-2026
CompTIA Secure Infrastructure Specialist
02-2026
CompTIA Network+
12-2025
Information Technology Assistant
Mountain High Ski Resort
11.2025 - Current
CompTIA A+
04-2025
Bachelor of Science - Cybersecurity and Information Assurrance
Western Governors University
10.2024 - Current
Operations & Program Coordinator
Kare Youth League
02.2024 - Current
Scholarship Coordinator
One Town At A Time
08.2023 - 06.2025
Commercial Transportation and Logistics Specialist
Yellow Freight Systems
05.2000 - 07.2023