Christopher Rose
London
Summary
Dynamic and customer-focused professional with experience at Lowe's Home Improvement, excelling in teamwork and attention to detail. Proven ability to enhance customer satisfaction through effective issue resolution and timely order fulfillment. Adaptable and skilled in multitasking, consistently delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Lowes Home Improvment
09.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Drink Specialist
Dunkin
06.2024 - 11.2024
- Enhanced customer satisfaction by developing and recommending personalized beverage options based on individual preferences.
- Managed high-volume orders during peak hours, ensuring prompt delivery of quality beverages to customers.
- Collaborated with team members to ensure efficient service and a positive guest experience.
Sandwich Artist
SUBWAY®Restaurants
07.2023 - 01.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Education
Associates Degree - Electronic Engineering
Somerset Community College
05-2026
High School Diploma -
Corbin High School
Corbin, KY05-2024
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Customer service
- Flexible schedule
- Friendly and courteous
- Time management
- Issue resolution
- Excellent communication
- Work prioritization
- Multitasking and organization
- Problem-solving
Timeline
Fulfillment Associate
Lowes Home Improvment
09.2024 - Current
Drink Specialist
Dunkin
06.2024 - 11.2024
Sandwich Artist
SUBWAY®Restaurants
07.2023 - 01.2024
Associates Degree - Electronic Engineering
Somerset Community College
High School Diploma -
Corbin High School
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