Christopher Roth
Hilliard,OH
Summary
Accomplished business leader with a proven track record at Landstar Transportation, adept in operations management and relationship building. Excelled in enhancing operational efficiency and fostering client relations, significantly contributing to revenue growth. Skilled in regulatory compliance and business development, demonstrating a keen ability to capitalize on market trends for sustained success.
Overview
16
16
years of professional experience
Work History
Owner (Agent)
Landstar Transportation
03.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Account Manager, Inside Sales
XPO Logistics
09.2017 - 03.2019
- Updated accounts and maintained long-term relationships with clients
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Accepted shipments via EDI feed and leveraged carriers on regular lanes to maximise margins.
Logistics Coordinator
SEKO
05.2015 - 08.2017
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Studied data to identify trends and patterns in transportation activity.
- Built and established relationships with staff and vendors.
Senior Sales Account Manager
Redhawk Global
07.2008 - 05.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to explain sales opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
Education
Associates - Applied Business & Sales Technology
Owens Community College
Perrysburg, OHSkills
- Regulatory Compliance
- Relationship Building
- Business Development
- Employee Development
- Operations Management
- Bidding processes
- Small business operations
Timeline
Owner (Agent)
Landstar Transportation
03.2019 - Current
Account Manager, Inside Sales
XPO Logistics
09.2017 - 03.2019
Logistics Coordinator
SEKO
05.2015 - 08.2017
Senior Sales Account Manager
Redhawk Global
07.2008 - 05.2015
Associates - Applied Business & Sales Technology
Owens Community College
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