Christopher R. Sullivan
St. Peters,Mo.
Summary
Results-driven Associate Vice President known for productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and organizational growth.
Overview
10
10
years of professional experience
Work History
Associate Vice President – East Division
Driven Brands
01.2025 - Current
- Lead a team of two regional directors, seven district managers, supporting 147 locations.
- Serve on the Multi Unit Advisory Team that develops internal candidates for promotion
- Participate on the Take 5 Engagement Team, which leads all engagement initiatives throughout the company
- Has helped drive increases in unit level EBITDA of +4.3%
- Regions have achieved 2 consecutive quarters of same store sales increases and traffic growth
- Oversaw budget allocation for various projects, ensuring resource optimization.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Director, Franchise Operations
Scooters Coffee
06.2023 - 01.2025
- Led 13 direct reports of Field Brand Consultants and Operations Specialists
- Serve on multiple innovation and strategic committees
- Responsible for 416 Franchisee owned locations
Director of New Market Development/Company Operations
Scooters Coffee
01.2021 - 06.2023
- Led Development and Operations Teams into strategic growth markets for company growth
- Responsible for site selection, Lease/PA negotiations, construction oversite and operations training for new openings
- Oversight for 23 company owned units with 7 Direct reports
- KEY METIC IMPROVMENT
- Reduced COGS by 2.9% in 3 months
- Increased EBIDTA by +39% in 3 months
- Achieved SSS Growth of +22%
Field Brand Consultant
Scooters Coffee
06.2020 - 01.2021
- Brand Representative for 63 Franchisees
- Achieved Market Growth of +13.9%
- Territory led system average in speed of service metrics and COGS
- Served on 3 project Teams that led to strategic initiatives
- Led Onboarding Conferences for 150+ New Franchisees
Partner/Director of Operations
On The Rocks Restaurant Group
05.2015 - 05.2020
- Responsible for 6 Company and 4 Franchise restaurants
- Lead teams opening for 8 new restaurants
- Developed marketing plans for all new restaurant openings
- KEY METRIC IMPROVEMENTS
- Reduced Labor costs systemwide by 7%
- Reduced COGS by 4.4%
- Increased unit level EBITDA by 6%
Education
Associate Degree - Business Administration
STLCC
01.2002
Skills
- Front and back of house operations
- Budgeting and cost control
- Team building and training
- Safety, sanitation, and quality control
- Vendor and inventory management
- Multi-unit operations
- Turnaround management
- Strategic marketing and sales
- Payroll and P&L management
- Profit and growth strategies
- Restaurant and kitchen design
- High-volume catering operations
Notable Brands
- Marcos Pizza
- California Pizza Kitchen
- TGIFridays
- LaSalsa Fresh Mexican Grill
- Goodcents Subs and Pasta
Professional Development
- Volunteer, Make a Wish Foundation, 01/24/23, Present
- Volunteer High School Skills Mentor, Little Bit Foundation, 11/19/23, Present
- Member, C.H.A.R.T (Council of Hospitality and Restaurant Trainers), 06/14/14, Present
- Certified Protecting Gods Children Adult Supervision Mentorship, 04/15/15, Present
- Member, Creve Coeur and Richmond Heights Chamber of Commerce, 10/09/09, 12/12/12
- Member, Arnold Chamber of Commerce, 11/01/01, 10/09
- Member, Chesterfield Chamber of Commerce, 10/09/09, 12/10
- Mentor, Big Brothers Big Sisters of St. Louis, 05/06/06, 07/09
- Auxiliary Board Member, Down Syndrome Association of St. Louis, 11/11/11, Present
Accomplishments
- 2024 Scooters Coffee "Bridgebuilder Award" - To the individual who best represents collaboration between the franchisor and franchisees
Languages
Spanish
Full Professional
Timeline
Associate Vice President – East Division
Driven Brands
01.2025 - Current
Director, Franchise Operations
Scooters Coffee
06.2023 - 01.2025
Director of New Market Development/Company Operations
Scooters Coffee
01.2021 - 06.2023
Field Brand Consultant
Scooters Coffee
06.2020 - 01.2021
Partner/Director of Operations
On The Rocks Restaurant Group
05.2015 - 05.2020
Associate Degree - Business Administration
STLCC
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