Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Christopher Ruffin

Indianapolis,IN

Summary

Experienced and passionate in Child Development with a focus on creating and executing comprehensive educational programs. Expertise in fostering child growth through tailored learning activities and effective team leadership. Strong communicator with a commitment to organizational success.

Overview

12
12
years of professional experience

Work History

Director of Child Development

Indy Summer Learning Labs
Indianapolis, Indiana
08.2024 - Current
  • Prioritized safety and healthy decisions toward growth.
  • Implemented behavioral strategies to manage conflicts among children.
  • Maintained an open dialogue with parents regarding development.
  • Prepared nutritious meals and snacks according to dietary guidelines.
  • Coordinated age-appropriate activities such as field trips, games, arts and crafts, and outdoor play.

General Manager

Blankus Luxury Lounge
Indianapolis, Indiana
11.2022 - 10.2023
  • Cultivated a more sophisticated setting
  • Ensured compliance with health and safety regulations.
  • Evaluated customer feedback to enhance service quality and improve customer experience.
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Trained new employees on customer service standards and club procedures.
  • Planned and oversaw major events, Conventions, Receptions, Birthday celebrations and more. Coordinating with vendors, Planners, members of the community and more.

Tow Truck Driver

AAA Auto Club Group
Indianapolis, Indiana
02.2019 - 03.2021
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Maintained a safe towing record, with no write-ups or mistakes causing damage.
  • Assisted customers with inquiries and resolved issues promptly and efficiently.
  • Protected and used equipment as instructed to avoid breaking or losing.
  • Handled escalated complaints with professionalism and empathy.

Assistant Manager

Woodstock Country Club
Indianapolis, Indiana
03.2014 - 04.2017
  • Coordinated staff schedules and managed team workflow efficiently.
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Managed and upheld a fine dining experience with top-quality meals and dining etiquette.
  • Woodstock was a private club, "exclusivity" is also a valuable tool.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
05-2010

Skills

  • Behavioral management
  • Ability to adapt to new environments
  • Critical thinking
  • Understanding and communication
  • Cultural sensitivity
  • Conflict resolution
  • Attention to detail

Affiliations

  • I'm a real Family man, so any activity with my family is always a win.
  • Fishing, feeding my chickens, playing with my dogs and kids.

Timeline

Director of Child Development

Indy Summer Learning Labs
08.2024 - Current

General Manager

Blankus Luxury Lounge
11.2022 - 10.2023

Tow Truck Driver

AAA Auto Club Group
02.2019 - 03.2021

Assistant Manager

Woodstock Country Club
03.2014 - 04.2017

High School Diploma -

Ben Davis High School