Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Ryan Hernandez

10823 W Grant St, Avondale,AZ

Summary

Dedicated and experienced server with a strong background in customer service. Proven ability to thrive in fast-paced, high-volume environments while maintaining a positive attitude and delivering exceptional guest experiences. Skilled in cash handling, communication, and team leadership, with a consistent record of reliability and professionalism. Holds valid Food Handler’s and Bartending Licenses, and seeking to continue serving within the food and beverage industry in a dynamic, guest-focused setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Desert Diamond Casino / 1986 Steakhouse
08.2024 - Current
  • Excellent fine dining service etiquette
  • Flawless Menu memorization such as wine pairings and daily specials
  • Wine and cocktail service
  • Table setting and clearing protocols
  • Cultivated warm relationships with regular customers.

Server/bartender

Kabuki Japanese Restaurant
08.2022 - 12.2024
  • Delivered exceptional service in a fast-paced, culturally immersive dining setting.
  • Assisted guests with menu items, including sushi, sashimi, and traditional Japanese dishes.
  • Maintained a thorough knowledge of menu items and ingredients to address dietary concerns and preferences.
  • Expertly prepared and served traditional Japanese beverages, including sake and specialty cocktails.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Tulum Modern Mexican Steakhouse
04.2023 - 10.2023
  • Delivered exceptional customer service in a fast-paced, high-end modern Mexican restaurant, ensuring guest satisfaction and repeat business.
  • Effectively communicated menu items, specials, and wine pairings, showcasing deep knowledge of Mexican cuisine and drink offerings.
  • Upsold premium menu items and specialty drinks, contributing to increased revenue and customer satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Knowledge of meat cuts and steak temperature

Server

Olive Garden
04.2022 - 10.2022
  • Provided attentive and personalized service in a busy casual dining environment.
  • Assisted guests with menu selections, including recommending wine pairings and specials.
  • Handled customer complaints and resolved issues to ensure a positive dining experience.
  • Worked closely with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Organizational Leadership

Estrella Community College
3000 N Dysart Rd, Avondale
08-2022

High School Diploma -

Metro Tech High School
1900 W Thomas Rd, Phoenix
05.2022

Skills

  • Exceptional customer service and communication skills
  • Proficient in handling cash and processing transactions
  • Ability to manage high-stress situations and multitask effectively
  • Knowledge of food safety standards and proper hygiene practices
  • Experience with POS systems and order management
  • Ability to work collaboratively with diverse teams
  • Strong work ethic
  • Team collaboration
  • Hospitality service expertise

Certification

  • Bartending License
  • Food handlers license
  • Liquor handling license

Timeline

Server

Desert Diamond Casino / 1986 Steakhouse
08.2024 - Current

Server

Tulum Modern Mexican Steakhouse
04.2023 - 10.2023

Server/bartender

Kabuki Japanese Restaurant
08.2022 - 12.2024

Server

Olive Garden
04.2022 - 10.2022

Organizational Leadership

Estrella Community College

High School Diploma -

Metro Tech High School

Similar Profiles

CREATE PROFILE