CHRISTOPHER SALCEDO
Kissimmee,Florida
Summary
Dedicated and guest-focused hospitality professional with over 7 years of experience in front- and back-of-house roles, including server, food runner, cook, and guest services. Known for consistently delivering top-tier customer service in high-volume, fast-paced environments. Skilled in creating welcoming experiences, resolving guest concerns, and working effectively as part of a team. Currently excelling as a server, drawing from a strong foundation in both culinary operations and direct guest interaction. Trilingual in English, Spanish, and Tagalog. Holds a Google IT Fundamentals certificate, adding a modern edge to service and operational problem-solving.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Server
Gaylord Palms Resort & Convention Center
Kissimmee, FL
04.2025 - Current
- Provided exceptional customer service in a high-demand dining environment.
- Managed guest orders using point-of-sale systems efficiently.
- Delivered food and beverages promptly to enhance guest satisfaction.
Chef
Marriott Gaylord Palms
Kissimmee, Florida
03.2024 - 04.2025
- Lead kitchen operations, preparing and cooking a wide variety of dishes to high standards.
- Oversee food quality and presentation to ensure an exceptional dining experience for guests.
- Manage kitchen staff, train new employees, and maintain efficient kitchen workflows.
- Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.
Food Runner
Gaylord Palms Marriott
Kissimmee, Florida
05.2023 - 03.2024
- Delivered food and beverages from the kitchen to guests in a timely and professional manner.
- Assisted servers with table settings, food presentation, and ensuring guests' dining experience was satisfactory.
- Maintained cleanliness of service areas and assisted with inventory restocking.
- Communicated effectively with kitchen and service staff to ensure a smooth dining experience.
Guest Services Associate
Holiday Inn Club
Kissimmee, Florida
01.2023 - 03.2024
- Delivered exceptional guest service by anticipating and addressing guest needs.
- Utilized the Asgard ticketing system to manage guest requests, ensuring efficient and accurate service delivery.
- Assisted guests with booking, inquiries, and providing solutions to enhance their stay.
- Ensured a seamless guest experience by coordinating with various hotel departments.
Bellman
Holiday Inn Club
Kissimmee, Florida
05.2022 - 01.2023
- Greeted guests, explained the operation of room features, and escorted them to their rooms.
- Assisted guests with luggage and packages to and from rooms, loading areas, vehicles, and terminals.
- Provided directions, travel information, and recommendations for local services and points of interest.
- Delivered messages, room service orders, and ran errands for guests.
Warehouse Associate
Holiday Inn Club
Kissimmee, Florida
03.2021 - 05.2022
- Packaged and sealed products according to specifications.
- Operated forklifts and pallet jacks to transport shipments and equipment.
- Maintained workspace cleanliness and organized products for efficient storage and access.
- Recorded and monitored weather conditions and relevant incident information for safety.
Pool Attendant Supervisor
Holiday Inn Club
Kissimmee, Florida
10.2020 - 03.2021
- Supervised pool attendants and ensured safety standards were maintained.
- Conducted staff meetings to communicate updates and addressed guest concerns.
- Assisted in staff training and selection.
- Responded to emergencies and provided first aid as needed.
Pool Attendant
Holiday Inn Club Vacations
Kissimmee, Florida
09.2018 - 05.2020
- Monitored pool area to ensure safety and cleanliness.
- Assisted guests with poolside service and inquiries.
- Responded to emergencies and provided first aid when necessary.
- Maintained accurate records of pool conditions and incidents.
Production / Line Cook
El Meson Sandwiches
Kissimmee, Florida
10.2017 - 09.2018
- Stored and organized ingredients and maintained a clean kitchen.
- Utilized cooking equipment such as grills, fryers, and ovens.
- Followed recipes to prepare menu items while meeting dietary restrictions.
- Trained new line workers on recipes and kitchen procedures.
Education
High School Diploma -
Juan Alejo de Arizmendi
Kissimmee, Florida 08.2014 - 05.2017
Skills
- Trilingual (English and Spanish and Tagalog)
- Time Management
- Guest Satisfaction
- Problem Solving
- Creative Solutions
- Communication
- Guest Services
Certification
- IT Fundamentals, Google, https://coursera.org/share/441e41c428c4b9cce49be8290fcbf001
- CompTIA+ Certification, Currently working on
- Additional Google certifications, Pursuing
Timeline
Server
Gaylord Palms Resort & Convention Center
04.2025 - Current
Chef
Marriott Gaylord Palms
03.2024 - 04.2025
Food Runner
Gaylord Palms Marriott
05.2023 - 03.2024
Guest Services Associate
Holiday Inn Club
01.2023 - 03.2024
Bellman
Holiday Inn Club
05.2022 - 01.2023
Warehouse Associate
Holiday Inn Club
03.2021 - 05.2022
Pool Attendant Supervisor
Holiday Inn Club
10.2020 - 03.2021
Pool Attendant
Holiday Inn Club Vacations
09.2018 - 05.2020
Production / Line Cook
El Meson Sandwiches
10.2017 - 09.2018
High School Diploma -
Juan Alejo de Arizmendi
08.2014 - 05.2017