CHRISTOPHER SAMMMELMAN
OFallon,MO
Summary
Experienced professional with a strong background in delivering exceptional customer service and creating customer-centric environments in big box stores and small businesses. Possessing a solid foundation in selling skills, business and retail operations, and merchandising. Proficient in Microsoft Office and similar programs. Seeking to transition out of retail and secure a long-term career opportunity.
Overview
6
6
years of professional experience
Work History
Personal Livestock Carekeeper
Show Me Reptiles
3 2021 - 2024.08
- Kept animals clean and free of contaminants to promote optimal health.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Managed breeding programs to provide genetic diversity
Livestock Sales Expert
Lynn's Pets
2019.10 - 2020.04
- Order fish, reptiles, and other livestock based on customer needs and requests
- Work reptile expos across country wide to sell stock, buy stock, as well as to build the store's brand
- Caring for and breeding numerous insects and invertebrates.
Customer Engagement Leader
PetSmart
2018.08 - 2019.08
- Oversight of the pet care department, including but not limited to: fostering an environment where pet health and care is first and foremost, accountable for live pet care maintenance and pet inventories, and insuring associates are being held accountable in relation to the pets' health
- Typically leads 6-12 direct reports and directly oversees 20-30 associates within the store
- Interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance, rewarding and coaching associates; addressing complaints and resolving problems
- Regularly run registers, interacts with Pet Parents, and participates in other front end activities.
Associate Lead with Keys
PetSmart
2017.11 - 2018.08
- Opened and closed the store
- Cash office management including safe counting, change ordering, register counts, and paperwork filing
- Fosters a culture of diversity and inclusion with associates creating an environment of engagement
- Deals with returns and exchanges.
Pet Care Specialist
PetSmart
2016.05 - 2017.11
- Assist Pet Parents by finding solutions related to fish, birds, reptiles, and small mammals
- Provide water, food, and medicine to pets
- Clean fish tanks, reptile habitats, small pet and bird cages.
Lifeguard
Renaud Spirit Center
2014.01 - 2015.05
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Rescue distressed persons, using rescue techniques and equipment
- Contact emergency medical personnel in case of serious injury
- Maintain quality of pool water by testing chemical levels.
Education
High School Diploma -
Fort Zumwalt North High
O'Fallon, MO 2014.05 - 2014.06
Skills
Excel
MS Office
Teamwork
Problem Solving
Customer Service
Pet Care
Problem-Solving
Reliability
Professionalism
Timeline
Livestock Sales Expert
Lynn's Pets
2019.10 - 2020.04
Customer Engagement Leader
PetSmart
2018.08 - 2019.08
Associate Lead with Keys
PetSmart
2017.11 - 2018.08
Pet Care Specialist
PetSmart
2016.05 - 2017.11
High School Diploma -
Fort Zumwalt North High
2014.05 - 2014.06
Lifeguard
Renaud Spirit Center
2014.01 - 2015.05
Personal Livestock Carekeeper
Show Me Reptiles
3 2021 - 2024.08
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