Christopher Santiago
Ocala,FL
Summary
Responsible Planning Specialist and with fifteen years of vast experience organizing production according to demands and quality standards. Over ten years of management and sales. Well-educated in production planning and quality control principles. Hands-on and motivational professional possessing outstanding communication, recordkeeping and time management abilities. Motivated Sales Manager with 7 years of marketing and sales experience. Committed to adapting routes for efficiency and maintaining long-term relationships with clients. Successful at meeting and exceeding sales goals with extensive knowledge of employee training.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Commercial Sales Representative
Rentokil Terminix
2023.09 - Current
- Responsible for selling current products to a wide territory, building relationships with customers, and providing customer service both on the phone and in person.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Planning Specialist (remote)
Glory up Transport
2019.01 - 2023.09
- Negotiated contracts with suppliers/vendors that secured favorable pricing terms without compromising on quality or delivery timelines.
- Reduced costs by identifying areas for improvement in supply chain management and inventory control systems.
- Prioritized operations to bolster maximum performance and minimum delay.
- Created and maintained master schedule based on customer orders, availability of raw materials, machine capacity, and constraints.
- Determined production requirements based on facility's capacity and production specifications.
- Conducted risk assessments for potential projects, mitigating potential issues through proactive problem-solving measures.
- Scheduled employee shifts according to production needs.
- Implemented innovative forecasting techniques, resulting in more accurate demand predictions and optimized inventory levels.
Sales and Marketing Manager (hybrid)
Timeless ATMs llc
2012.01 - 2019.02
- Developed and implemented strategic sales and marketing plans, led a team of professionals, and managed marketing campaigns across various channels.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Managed sales promotions and marketing strategies on major social media sites.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 25% in sales.
Key Manager
Outback Steak house
2014.04 - 2017.07
- Oversaw daily operations, managed team performance, and implemented policies to boost team success and efficiency.
Server
Chili's Grill & Bar
2011.09 - 2015.03
- Transported food products, engaged customers, and managed the flow of food from the kitchen to the dining table.
Education
CompTIA A+ - Information Technology
Marion Technical College
Ocala, FL 2023.08 - 2024.05
High School Diploma -
Dr.Michael M Krop Senior High
Miami, FL06.2009
Skills
- CompTIA A+ certified
- Proficient in all Microsoft office 365 applications
- Proficient in zoom technology
- Proficient in all Google Workspace applications
- Data Analysis Capabilities
- Strong analytical skills
- Project management experience
- Quality Assurance Testing
- Project Coordination
- Budget Planning
- Excellent technical skills
- Planning routes and maps
Accomplishments
- Supervised team of nine staff members.
- Resolved product issue through consumer testing.
- Achieved 20% company growth by completing planning and scheduling with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of twenty in the development of technology integration.
- Achieved higher customer retention through effectively helping with technology integration and employee training.
Certification
CompTIA A+ Certification
Microsoft Expert
Google workspace expert
Timeline
Commercial Sales Representative
Rentokil Terminix
2023.09 - Current
CompTIA A+ - Information Technology
Marion Technical College
2023.08 - 2024.05
Planning Specialist (remote)
Glory up Transport
2019.01 - 2023.09
Key Manager
Outback Steak house
2014.04 - 2017.07
Sales and Marketing Manager (hybrid)
Timeless ATMs llc
2012.01 - 2019.02
Server
Chili's Grill & Bar
2011.09 - 2015.03
High School Diploma -
Dr.Michael M Krop Senior High
CompTIA A+ Certification
Microsoft Expert
Google workspace expert
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