Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Sarb

Farmington,MI

Summary

Client services leader with marketing and home repair operations experience. Builds customer relationships, manages service requests, and monitors contractor performance. Delivers clear communication, resolves conflicts, and provides dependable field support to improve satisfaction.

Overview

11
11
years of professional experience

Work History

Manager of Client Services and Field Operations

Home Repair Contracting Corp.
Canton, Michigan
06.2015 - Current
  • Managed customer calls, service requests, and project updates with clear communication.
  • Monitored contractor performance and quality, ensuring adherence to standards across home repair projects.
  • Resolved issues and handled daily work orders to support field staff and enhance service delivery.
  • Coordinated scheduling of homeowner crews and subcontractors to ensure timely completion of repair assignments.

Education

BBA - Marketing

Eastern Michigan University
Ypsilanti, MI
08-2020

Skills

  • Work order management
  • Service scheduling
  • Contractor coordination
  • Field dispatching
  • Quality inspection
  • Client management
  • Team leadership
  • Work order processing
  • Problem solving
  • Conflict resolution
  • Effective communication
  • Client relationship building

Timeline

Manager of Client Services and Field Operations

Home Repair Contracting Corp.
06.2015 - Current

BBA - Marketing

Eastern Michigan University
Christopher Sarb