CHRISTOPHER S. BOWMAN
Mckeesport,PA
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged troubleshooting and problem-solving skills at Mosites Motorsports to streamline inventory management and elevate service standards. With a background as a Security Technician and Machinist, I excel in precision and planned maintenance, consistently achieving targets with a hard-working ethos.
Overview
24
24
years of professional experience
Work History
PAC SPECIALIST
Mosites Motorsports
05.2023 - 10.2024
- Assist customers in identifying and purchasing parts and accessories for motorcycles, ATVs, UTVs, and other powersports vehicles.
- Maintain an organized inventory of parts and ensure accurate stock levels.
- Process sales transactions and handle cash register duties.
- Provide product knowledge and recommendations based on customer needs.
- Handle customer inquiries, returns, and complaints with professionalism.
- Assist in merchandising and maintaining the sales floor.
AUTOMOTIVE SERVICE ADVISOR/MANAGER
Allegheny Ford Isuzu Truck Sales
02.2022 - 12.2022
- List customer concerns and ask additional questions to diagnose current problems
- Verify current vehicle warranty coverage and explain fee structures
- Develop and write up repair estimates and keep customers informed of charges
- Continuously increase knowledge of dealer services, fees, and vehicle repair needs
- Maintain high levels of customer service at all times by taking care of customers' needs
- Prepare accurate and detailed repair orders that describe customer concerns, known issues and likely causes along with services and repairs required
- Scheduled workflow and organized deadlines according to urgency
PARTS COUNTER PERSON
Jim Shorkey Ford
05.2021 - 02.2022
- Wholesale parts for clients
- Accept part deliveries and restock
- Open/Close Department
- Courteously greeting, answering questions and Researching part numbers in person and on the phone
- Ordering Parts for clients and auto Technicians
SECURITY TECHNICIAN
Miller Information Systems
09.2019 - 10.2020
- Install, program and maintain CCTV and access control
- Troubleshoot electrical and mechanical issues
- Complete detailed work orders for records for the company
- Reviewed plans, blueprints, and installation procedures to verify security alarm job requirements
- Performed basic testing and diagnostic procedures on cables, wiring, and installed equipment
- Followed blueprints of electrical layouts and building plans
- Installed, maintained, and repaired security systems, alarm devices, and related equipment
- Installed wire and trim devices
- Validated and verified system security requirements definitions and analysis
- Verified proper wiring installation with multimeter and megger
AUTO TECHNICIAN
Sturman & Larkin Ford
05.2005 - 08.2019
- Serviced air conditioning, heating, engine/cooling and electrical systems
- Rebuilt faulty assemblies, including steering systems and linkages
- Examined vehicles to determine the extent of damage or malfunctions
- Communicated with customers regarding vehicle issues and potential repairs
- Repaired and replaced belts, hoses and steering systems
- Operated pneumatic tools and air compressors
- Rebuilt and repaired engines
- Removed and replaced tires, shocks, struts and brakes
- Repaired and replaced radiators and water pumps
- Organized word records and filed reports
- Overhauled and repaired engines and motors
- Reassembled engines and made adjustments as needed
- Installed timing gears and timing belts
- Guided mechanics with decisions concerning repair and replacement of parts
MACHINIST
Basic Carbide
01.2001 - 05.2005
- Measured and marked dimensions and reference points accurately, Measured instruments to verify compliance with precise specifications
- Dismantled and inspected components and adjusted and repaired them as necessary
- Fabricated tools, jigs, and fixtures to meet manufacturing and engineering needs
- Calculated and set controls to regulate machining factors like part speed, feed, coolant flow, depth and angle of cut and clamping methods
- Machined small and large parts to tolerances of +/- .005Made appropriate offset corrections for tool wear, broken tools and casting variations
- Programmed CNC lathe
- Documented all machining work on required data sheets and software
- Studied blueprints, specifications, or sample parts to pinpoint dimensions and tolerances of finished workpiece, sequence of operations, and setup requirements
Education
High school graduate or equivalency certificate (GED) -
Elizabeth Forward High School
06.1999
Skills
- Access Control
- Troubleshooting
- Intruder Alarms/Burglar Alarms
- Air Conditioning
- Air Compressors
- Timing Belts
- Hard-Working
- Planned Maintenance
- Problem Solving
- CCTV
- Performed basic testing
- Specifications
- Security Technician
- Auto Technician
- Service Writer
- Machinist
References
Available upon request
Timeline
PAC SPECIALIST
Mosites Motorsports
05.2023 - 10.2024
AUTOMOTIVE SERVICE ADVISOR/MANAGER
Allegheny Ford Isuzu Truck Sales
02.2022 - 12.2022
PARTS COUNTER PERSON
Jim Shorkey Ford
05.2021 - 02.2022
SECURITY TECHNICIAN
Miller Information Systems
09.2019 - 10.2020
AUTO TECHNICIAN
Sturman & Larkin Ford
05.2005 - 08.2019
MACHINIST
Basic Carbide
01.2001 - 05.2005
High school graduate or equivalency certificate (GED) -
Elizabeth Forward High School
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