Christopher Schaffer
JACKSONVILLE,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Collections Senior Supervisor
Citi
02.2020 - Current
- Hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
- Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability.
- Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
- Maximized personal competency through continuous professional development.
Operations Manager
Cielo (formerly Atlantic Stone & Tile)
05.2016 - 01.2020
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Inventory & Freight Coordinator / CSR
Bedrosians
09.2013 - 05.2016
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Improved inventory control through regular audits, ensuring accurate records for seamless order processing.
Pro Sales / Sales Associate
The Home Depot Inc
02.2006 - 09.2013
Education
Bachelor Of Science - International Affairs & Economics
Florida State University
Tallahassee, FL08.2012
Skills
- Innovation Skills
- Data Analysis
- Employee Supervision
- Compliance understanding
- Staff Development
Timeline
Collections Senior Supervisor
Citi
02.2020 - Current
Operations Manager
Cielo (formerly Atlantic Stone & Tile)
05.2016 - 01.2020
Inventory & Freight Coordinator / CSR
Bedrosians
09.2013 - 05.2016
Pro Sales / Sales Associate
The Home Depot Inc
02.2006 - 09.2013
Bachelor Of Science - International Affairs & Economics
Florida State University
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