Summary
Overview
Work History
Education
Skills
Freelance Game Master | Dungeons and Dragons
Affiliations
Timeline
Generic

Christopher Schelfhout

Sheboygan,WI

Summary

Dynamic professional with a proven track record in market development and network optimization, notably at Spectrum and TDS Telecom. Excelled in strategic prospecting and network troubleshooting, enhancing customer segmentation and network performance. Skilled in marketing communications and safety assessment, consistently delivering beyond expectations with a keen focus on competitive intelligence and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Market Development Specialist

Spectrum
Appleton, WI
06.2024 - Current
  • Developed comprehensive market analysis to identify target customer segments and potential growth opportunities.
  • Maintained an up-to-date knowledge of current promotions and sales campaigns.
  • Contacted satisfied customers to offer additional services.
  • Assisted customers in selecting appropriate products for their needs.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.

Field Service Technician

TDS Telecom
Plymouth, WI
09.2023 - 02.2025
  • Configured hardware devices and software settings to optimize network performance.
  • Installed, configured and tested network hardware such as routers, switches and wireless access points.
  • Ensured compliance with company policies related to network usage and security.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.

Server

Texas Roadhouse
Sheboygan, WI
04.2017 - 08.2024
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
  • Adhered to all safety and sanitation regulations when handling food and beverage products.
  • Trained new servers on proper procedures for taking orders, making drinks, and providing excellent customer service.
  • Utilized Point Of Sale system to accurately record all transactions.
  • Performed closing duties such as restocking items, cleaning work areas, cashing out registers and locking doors at end of shift.

Education

High School Diploma -

Kiel High School
Kiel, WI
06-2013

Some College (No Degree) - Software Development

Lakeshore Techinical College
Cleveland, WI

Skills

  • Marketing communications
  • Pricing strategy
  • Competitive intelligence
  • Territory management
  • Strategic prospecting
  • Tool management
  • Safety assessment
  • Hand tools proficiency
  • Cable management
  • Fiber optic testing
  • Fiber optic safety
  • Network troubleshooting
  • Bartending knowledge
  • Event bartending
  • Public speaking

Freelance Game Master | Dungeons and Dragons

  • Designed and facilitated interactive storytelling experiences for groups of 4-6 players, ensuring high engagement.
  • Managed session scheduling, player dynamics and long-term campaign progression.
  • Developed strong improvisational and problem-solving skills to adapt to evolving scenarios.
  • Fostered team-work, communication, and leadership among players.

Affiliations

  • Adaptability & Continuous Learning – Proactively seek out and master new skills in diverse fields, including lawn care, car mechanics, and computer science.
  • Technical Aptitude – Hands-on experience troubleshooting and maintaining mechanical and digital systems.
  • Problem-Solving Mindset – Apply analytical thinking to diagnose issues and implement effective solutions across various disciplines.
  • Self-Motivation & Initiative – Independently research, practice, and refine skills to stay knowledgeable in multiple areas.

Timeline

Market Development Specialist

Spectrum
06.2024 - Current

Field Service Technician

TDS Telecom
09.2023 - 02.2025

Server

Texas Roadhouse
04.2017 - 08.2024

High School Diploma -

Kiel High School

Some College (No Degree) - Software Development

Lakeshore Techinical College
Christopher Schelfhout