Christopher Scissum
Huntsville,AL
Summary
Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Operations Manager
Thrive Outdoor Inc,
11.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled staff training initiatives aimed at upselling the workforce to meet dynamic industry demands.
- Assisted in recruiting, hiring and training of team members.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced payroll errors and increased accuracy with the configuration and customization of Aspire Payroll module.
Maintenance Coordinator
ACA
06.2015 - 11.2018
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Demonstrated adaptability by cross-training in various maintenance roles, optimizing team efficiency during peak workloads.
- Improved equipment efficiency by conducting routine maintenance checks and identifying necessary repairs.
Floor Technician Supervisor
Alabama A&M University Residential Life & Housing
05.2010 - 12.2014
- Mentored new employees, providing guidance on company policies, procedures, and best practices in floor care services.
- Conducted regular inspections of facilities to ensure compliance with established cleanliness standards.
- Trained workers in proper methods, equipment operation and safety procedures.
- Ensured adherence to OSHA regulations within the team''s working environments, maintaining a safe workspace at all times.
- Improved floor maintenance quality by implementing effective cleaning techniques and procedures.
- Improved overall facility appearance by utilizing advanced floor care techniques such as stripping, waxing, buffing, and polishing various surfaces.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Streamlined equipment usage for increased efficiency and cost reduction.
Education
Bachelor of Science - Physical Education
Alabama A & M University
Normal, ALHigh School Diploma -
Lee High School
Huntsville, AL05.2005
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Mechanical Troubleshooting
Organization and Time Management
Landscaping knowledge
Cleaning Expertise
Chemical Handling
Timeline
Operations Manager
Thrive Outdoor Inc,
11.2018 - Current
Maintenance Coordinator
ACA
06.2015 - 11.2018
Floor Technician Supervisor
Alabama A&M University Residential Life & Housing
05.2010 - 12.2014
Bachelor of Science - Physical Education
Alabama A & M University
High School Diploma -
Lee High School
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