To gain an entry level position with a company which promotes from within.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Professional Cleaner
The Muck Crusaders Cleaning Company
09.2022 - Current
Provided exceptional customer service while addressing specific cleaning requests from clients.
Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Delivered quality customer service to address urgent needs and cleaning requests.
Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Dispatcher/Office Assistant
D & R Landscaping LLC
06.2013 - 07.2022
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to field staff
Dispatch drivers to new job assignments
Handled guest complaints and offered complimentary services to maintain high guest satisfaction
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
Head Dispatcher
Peace Transportation
02.2005 - 04.2013
Dispatched 25 to 35 drivers on a daily basis for a medical transportation company
Worked closely with various medical insurance companies to ensure correct billing
Checked that each scheduled route was appropriately covered by driver
Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Handled escalated customer issues with professionalism, resolving concerns quickly to maintain client satisfaction levels.
Monitored vehicle locations to coordinate timely arrivals.
Education
Carpentry -
Summit Academy OIC
Minneapolis, MN
11.2011
Construction Certificate - Construction
Summit Academy OIC
Minneapolis, MN
07-2011
Skills
Adaptability & Flexibility
Interpersonal Communication Skills
Eager & Willing to Add to their Knowledge-Based Skills
Time Management & Multitasking Skills
Strong work ethic
Effective decision making
Certification
Forklift
Timeline
Professional Cleaner
The Muck Crusaders Cleaning Company
09.2022 - Current
Dispatcher/Office Assistant
D & R Landscaping LLC
06.2013 - 07.2022
Head Dispatcher
Peace Transportation
02.2005 - 04.2013
Carpentry -
Summit Academy OIC
Construction Certificate - Construction
Summit Academy OIC
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