Open To Work
CHRISTOPHER R. SHEARER
Seymour,TN
Summary
Results-driven Operations and Transportation Leader with 18 years of experience in logistics, safety, and workforce management. Expertise in managing teams, optimizing transportation networks, and implementing safety programs. Skilled in emergency response coordination, fleet operations, and developing operational standards to mitigate risk. Recognized as a Regional Safety Subject Matter Expert with a focus on driving operational improvements.
Overview
21
21
years of professional experience
Work History
Operations Manager II (L6)
AMAZON
Knoxville, TN
07.2024 - Current
- Direct daily operations through multiple Area Managers, Process Assistants, contractors, and frontline personnel while maintaining accountability for safety, service, staffing, and operational performance.
- Lead end-to-end transportation and delivery operations supporting East Tennessee and Western North Carolina service areas.
- Managed contractor performance through partnerships with transportation service providers, ensuring compliance with service levels, safety standards, and corrective action plans.
- Serve as Regional Safety Subject Matter Expert supporting multiple facilities across the Southeast region, leading safety initiatives, investigations, corrective actions, and risk mitigation strategies.
- Developed and implemented operational procedures, training programs, and emergency response plans to enhance operational readiness and safety performance.
- Coordinate operational response to severe weather events, transportation disruptions, roadway closures, staffing shortages, and network constraints while maintaining continuity of operations.
- Led cross-functional transportation and logistics initiatives, collaborating with regional leadership, safety teams, and contractor partners to optimize operations.
Transportation Area Manager
AMAZON
04.2021 - 07.2024
- Managed transportation operations supporting multiple Amazon facilities, including fleet movement, yard operations, carrier coordination, and transportation personnel.
- Led transportation teams across multiple shifts while maintaining safety, compliance, and service standards.
- Reduced labor costs and transportation expenses through strategic planning, workforce optimization, and operational efficiency initiatives.
- Contributed to regional cost reduction efforts that generated significant transportation and labor savings.
- Developed and implemented transportation operational standards, visual management systems, and performance tracking tools.
- Increased trailer yard capacity through redesign and infrastructure improvements while enhancing safety and operational flow.
- Led onboarding, development, and performance management of transportation associates and team leads.
- Improved transportation safety performance through proactive risk identification, training, and corrective actions.
Transportation Lead
AMAZON
07.2018 - 03.2021
- Launched and managed transportation operations for new facilities, including staffing, training, operational readiness, and process development.
- Developed transportation operating procedures and standards for off-site yard operations and transportation movements.
- Coordinated contractor activities, security requirements, and transportation compliance initiatives.
- Led implementation of transportation technology solutions and infrastructure improvements.
- Served as primary transportation point of contact during leadership transitions and operational escalations.
Operations Administrative Assistant
AMAZON
06.2016 - 07.2018
- Supported site leadership, operations, security, human resources, and loss prevention functions.
- Assisted with investigations involving theft, policy violations, misconduct, and operational compliance issues.
- Supported launch activities for new facilities and implemented operational and personnel management standards.
- Conducted audits, reporting, payroll reviews, and administrative process improvements.
Operations Manager
GUITAR CENTER
01.2005 - 01.2016
- Managed daily operations, customer service, inventory control, cash handling, staffing, scheduling, and ensured operational compliance to enhance overall performance.
- Conducted investigations into theft, policy violations, and operational losses to mitigate risks and protect assets.
- Maintained strong customer service standards while improving operational efficiency and inventory accuracy.
- Maintained high customer service standards while streamlining processes to enhance operational efficiency and ensure inventory accuracy.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CASkills
- Transportation Operations
- Fleet & Yard Operations
- Operational Safety
- Operational planning
- Performance Management
- Regulatory Compliance
- Process Improvement
- Root Cause Analysis
- Contractor & Vendor Oversight
- Crisis Management
- Workforce training
- Stakeholder Communication
Projects
- Southeast Regional Safety SME
- Regional Safety Newsletter Author
- Safety Blitz Program Creator
- OTR Capacity Calculator used across multiple sites
- HKX1 Major Appliance launch
- 5-Star Safety SME contributions
Additional Qualifications
- 18+ years leadership and supervisory experience
- 15+ years customer service and stakeholder management
- Transportation and logistics operations leadership
- Safety program management and incident investigations
- Contractor and vendor performance oversight
- Lean process improvement and operational excellence
- Microsoft Office Suite
- Performance management and workforce development
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$100000/yr - $200000/yrTimeline
Operations Manager II (L6)
AMAZON
07.2024 - Current
Transportation Area Manager
AMAZON
04.2021 - 07.2024
Transportation Lead
AMAZON
07.2018 - 03.2021
Operations Administrative Assistant
AMAZON
06.2016 - 07.2018
Operations Manager
GUITAR CENTER
01.2005 - 01.2016
High School Diploma -
Carlsbad High School