Christopher Shrum
Chattanooga,TN
Summary
Proven track record of enhancing customer satisfaction and efficiency as a Delivery Driver at Wolf Transport, leveraging exceptional time management and customer service skills. Skilled in GPS navigation and vehicle maintenance, demonstrated by a history of timely, accurate deliveries and a commitment to safety and teamwork. Organized hardworking Mechanic/Foreman with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Wolf Transport
08.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Mechanic
Gray Brothers Repair Service
06.2005 - 04.2020
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
- Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
- Collaborated with team members to ensure proper diagnosis, repair, and testing of hydraulic components.
Education
No Degree -
Chattanooga State Community College
Chattanooga, TNHigh School Diploma -
East Ridge High School
Chattanooga, TN05.2005
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Client Relationship Management
- Attention to Detail
Timeline
Delivery Driver
Wolf Transport
08.2020 - Current
Mechanic
Gray Brothers Repair Service
06.2005 - 04.2020
No Degree -
Chattanooga State Community College
High School Diploma -
East Ridge High School
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