Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Mitigation Technician
Restoration 1 of Austin
12.2023 - Current
Inspecting the property to determine the extent of the damage and identifying areas that need immediate attention
Using pumps, extractors, and other equipment to remove standing water and dry affected surfaces, repeating as necessary
Performing mold remediation and removal, including cleaning and sanitation and disposing of non-salvageable materials
Providing updates and guidance to property owners on how to prevent future water damage
Utilizing software to track equipment and labor for jobs to generate detailed reports.
QA Tester 1
Activision Blizzard, Inc.
07.2021 - 04.2023
Documented testing procedures for developers and future testing use
Compared multi-platform game performance to verify consistency across PC, console and mobile versions
Provided subjective feedback to shape game development by applying personal and third-party taste profiles
Completed in-depth usability testing on Windows, Android and iOS mobile devices
Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
Collaborated with team members to test multiplayer content during quality assurance tasks.
Strike Team Specialist
Curative
02.2021 - 07.2021
Setting up and preparing the drive-thru vaccine operation
Checking people in for an appointment and directing walk-ins
Tracking and reporting key data points
Participate in training/retraining and continuing education programs as necessary
Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents
Understand and comply with applicable federal, state and local laws and company policies
Maintain all HIPAA standards, adhere to quality assurance procedures
Performs other related duties as necessary
Verify patients' identity using their ID and appointment number
Set up appointments for patients who struggled setting it up themselves
Scheduling appointments for second dose Covid-19 vaccinations.
Assistant Manager
Natural Pawz
11.2019 - 03.2021
Oversee all aspects of inventory such as Merchandise Replenishment, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing
Assist the Pack Leader in the overall management of store operations
Share product knowledge and suggestions to fit customer needs and promote pet health
Coach and lead Pack Members to provide an exceptional guest experience and achieve sales goals
Organize special events in the store.
Assistant Manager
Tomlinson’s Feed
10.2018 - 10.2019
Assist in the training and coaching of new and existing team members
Create incentives for team members to push themselves to excel in daily tasks and selling
Implement store procedures on how online orders are tracked and processed
Ensure special customer orders are well documented, ordered on time, and that the customer is notified in a timely manner when their product arrives in-store
Track sales numbers, average transaction values, and average customer count vs
Last year's averages and create plans to help achieve our goal numbers
Assist in organizing events in-store with local shelters, groomers, and trainers
Check-in shipments to the store and filing vendor invoices to ensure that the correct items were received and that the amount charged is correct
Help Store Manager make decisions regarding the staging of product and model stock numbers.