Christopher Silguero
Cedar Park,TX
Summary
Dynamic Sales Representative with a proven track record of identifying prospects and converting leads into loyal customers. Exceptional communication skills enable a deep understanding of client needs, facilitating successful sales closures. Recognized for creativity and resourcefulness, consistently meeting and exceeding sales, revenue, and profit targets. With 15 years of specialized experience in the audiology field, demonstrates a strong ability to drive results and foster lasting client relationships.
Overview
26
26
years of professional experience
Work History
Senior Hearing Specialist
Miracle Ear Texas - Amplifon Hearing
01.2021 - Current
- Designed and executed personalized client care strategies.
- Executed comprehensive hearing assessments to identify optimal hearing solutions for clients.
- Trained staff on the latest audiology technologies and customer service best practices.
- Collaborated with healthcare professionals to ensure seamless patient referrals and follow up appointments. Tested hearing with complete audiological examinations.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Took ear impressions and molds, ordered instruments and fitted devices, making adjustments for comfort and optimal functionality.
- Used medical computer-based patient record system to input daily statistics and place orders.
- Promoted, sold and fit hearing aids and accessories boosting overall sales.
Senior Hearing Specialist
Lucid Hearing
11.2016 - 01.2021
- Tested hearing with complete audiological examinations.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Took ear impressions and molds, ordered instruments and fitted devices, making adjustments for comfort and optimal functionality.
- Used medical computer-based patient record system to input daily statistics and place orders.
- Monitored social media and online sources for industry trends.
- Promoted, sold and fit hearing aids and accessories boosting overall sales.
Hearing Specialist
Hearing Aid Dispenser, Brown Hearing Centers
08.2011 - 11.2016
- Traveled 800 miles weekly on average to service centers through out Texas conducting hearing tests and providing customer service solutions to new and existing clients.
- Solely responsible for 45 service center locations.
- Built and maintained strong rapport with community leaders and business owners.
- Provided highest standards of customer after care to ensure customer satisfaction
- Educated customers on their individual hearing loss and technology available to help them hear better.
Dry Etch Team Lead
Samsung
06.2000 - 09.2010
- Managed team of 17 employees in the dry etch department during 12-hour night shifts.
- Ensured production schedules were met while maintaining cost effectiveness, quality assurance, and efficiency.
- Assisted in the safety, training, development, and success of Etch employees in a multi-million dollar semiconductor facility.
Education
Licensed Hearing Instrument Sciences
Texas Certification TDLR07-2011
High School Diploma -
PSJA NORTH
Pharr, TXSkills
- Client relations
- Building rapport
- Engaging presentation skills
- Client support
- Clear verbal communication
- Customer service expertise
- Home-based audiology services
Affiliations
IHS- International Hearing Society Member
THAA Member- Texas Hearing Aid Association
Languages
Spanish
Native or Bilingual
Timeline
Senior Hearing Specialist
Miracle Ear Texas - Amplifon Hearing
01.2021 - Current
Senior Hearing Specialist
Lucid Hearing
11.2016 - 01.2021
Hearing Specialist
Hearing Aid Dispenser, Brown Hearing Centers
08.2011 - 11.2016
Dry Etch Team Lead
Samsung
06.2000 - 09.2010
High School Diploma -
PSJA NORTH
Licensed Hearing Instrument Sciences
Youth League Football Coach
Coached Pop Warner and American Youth Football League for 9 years. I enjoy giving back to our community and teaching young men the game of football and how to be great on and off the field.