Seeking an opportunity to contribute my management experience, financial skills, accounting background, customer service experience, and strong work ethic to the strength, integrity, and achievement of this prestigious company
Financial statement preparation, performance of financial audits, cost analysis, tax preparation, General Ledger, etc.
Budget Analysis
Planning/Forecasting
Development of approaches and practices consistent with established policies
Establishment and maintenance of cooperative working relationships
Microsoft Office (i.e. Word, Excel, PowerPoint, etc), Microsoft Works, Word Perfect and QuickBooks.
Problem analysis and implementation of alternative solutions
Successful management of multiple, concurrent tasks
Prioritization and strong attention to detail
Interpersonal and communication skills
Overview
30
30
years of professional experience
Work History
Desk Attendant
XSport Fitness
06.2022 - Current
Increase brand loyalty by resolving client concerns and coordinating with staff to fulfill their requests
Handle payment processing and input customer data and updates into software system to reflect account changes
Write and maintain incident reports, daily activity logs and other documentation.
Area Supervisor
Ross Dress for Less
10.2021 - Current
Analyze business performance data and forecast business results
Initiate inventory control measures to manage and reduce shrinkage
Mentor team members to enhance skills, build confidence, and achieve daily targets, using hands-on and motivational leadership
Resolve customer inquiries and complaints requiring management-level escalation.
Small business owner
NEWS' Farms Butchery
12.2012 - 08.2021
Operations management: resource allocation, source and schedule deliveries, design and implement processes, policies, and procedures, delegate responsibilities, payroll, inventory, evaluate challenges, and problem solve
Human Resource management: recruit, interview, hire, train, and evaluate employees and provide regular opportunities for team-building and communication
Responsible for compliance to city and government mandates, management of profitability through the monitoring sales data to compare actual and target outcomes
Marketing: brand development and image control
Create and modify business plan and sales targets
Prepare budgets and approve expenses
Determine schedules for pricing, promotions, and discounts.
Teacher and English Language Learner Site Coordinator
Tulsa Public Schools
08.2004 - 11.2012
Develop and implement English Language Learners program
Coordinate ELL testing for the site
Execute completion of state mandated goals and objectives
Collaborate with team on utilization of instructional strategies
Instruct and supervise students in valuable and productive learning activities
Promote student achievement through individualized, targeted, and remedial assistance
Seek and participate in professional development opportunities.
Para Educator
Tulsa Public Schools
12.2003 - 08.2004
Maintain a safe and conducive learning environment
Ensure student compliance with established procedures.
Assistant Store Manager
Rent Way Inc
06.2002 - 11.2003
Direct personnel training and store operations
Conduct routine inventory audits
Evaluate and modify operating procedures to increase efficiency and profitability
Calculate account transactions including but not limited to credits, debits, assessment of fees, average daily balance, interest, etc
Supervise and confirm daily income and deposits.
Manager in Training (MIT)
Rent Way Inc
04.2002 - 06.2002
Oversee accounts
Assist clientele
Coordinate distribution.
MCI Wholesale Services-Circuit Provisioner
MCI World Com
01.2001 - 01.2002
Manage first-level escalations
Alter various services
Initiate disconnect, move and install orders.
Account Manager
Rent A Center
01.2000 - 01.2001
Manage client accounts
Process collections and skip tracing
Assess and maintain effective procedures to secure company merchandise.
Financial Services Representative
Stillwater National Bank
01.1999 - 01.2000
Establish and maintain client accounts
Compute credits and debits
Facilitate customer compliance with government regulations of currency
Process government financial securities.
Assistant Supervisor for Facility Services
Oral Roberts Mabee Center
01.1995 - 01.1997
Supervise and facilitate personnel training
Renovate and preserve campus appearance
Streamline operations and personnel.
Education
Master of Science - Accounting and Financial Analysis