Alex Villagomez
Chicago,IL
Summary
Dynamic Administrative Assistant with a proven track record at XSport Fitness/LA Fitness, excelling in customer service and office administration. Expert in Microsoft Excel and adept at training new employees, I enhanced operational efficiency and fostered a collaborative environment, ensuring seamless scheduling and effective communication across departments.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
XSport Fitness/LA Fitness
01.2022 - 01.2025
- Managed daily administrative tasks to ensure efficient office operations.
- Coordinated scheduling and appointments for staff and clients, enhancing time management.
- Developed and maintained filing systems for improved document retrieval and organization.
- Assisted in the preparation of reports and presentations, ensuring accuracy and clarity.
- Trained new employees on administrative processes, fostering a collaborative work environment.
- Greeted and assisted visitors, ensuring a welcoming environment for all guests.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Education
Basic Studies
Stephen Mather High School
5835 N Lincoln 05-2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Multi-line phone systems
- Training and coaching
- Employee timesheet processing
- Account management
- Mail management
- Records administration
- Scheduling
Accomplishments
- Managed daily schedules and sales leads for 5 senior and junior loan officers.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 5.
Certification
- First Aid/CPR Certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
XSport Fitness/LA Fitness
01.2022 - 01.2025
Basic Studies
Stephen Mather High School
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