Christopher Skinner
Columbus
Summary
I excel in working hard at any task I'm given. I learn very quickly, and I'm always ready to learn. I've worked in the service industry for most of my life, but have done other things along the way. I'm a family man, and active in my community when it comes to youth.
Overview
20
20
years of professional experience
Work History
Lead Server
Johnnies Tavern
Columbus, OH
05.2022 - Current
- Supervised daily operations to ensure efficient service delivery and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service best practices.
- Collaborated with kitchen staff to streamline order processing and improve communication.
- Implemented training programs that enhanced team performance and reduced onboarding time.
- Resolved customer complaints promptly, ensuring a positive dining experience for all guests.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Developed and maintained strong relationships with repeat customers to drive loyalty.
- Analyzed feedback to recommend menu changes that aligned with customer preferences and trends.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Furniture Mover
Sub Contracting
Columbus, OH
05.2006 - Current
- Supervised daily operations to ensure efficient service delivery and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service best practices.
- Collaborated with kitchen staff to streamline order processing and improve communication.
- Implemented training programs that enhanced team performance and reduced onboarding time.
- Resolved customer complaints promptly, ensuring a positive dining experience for all guests.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Developed and maintained strong relationships with repeat customers to drive loyalty.
- Analyzed feedback to recommend menu changes that aligned with customer preferences and trends.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Prep Cook/Bartender
Pub Mahone
Columbus, OH
03.2019 - 03.2022
- Prepared ingredients by washing, chopping, and measuring to ensure efficient assembly of menu items.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety and hygiene standards.
- Assisted chefs in cooking processes, following recipes and instructions for consistency in dish presentation.
- Operated kitchen equipment such as grills, fryers, and slicers with precision and care.
Project Manager
Integrated Finishes
Columbus, OH
07.2020 - 11.2020
- Led cross-functional teams to deliver projects on time and within budget.
- Developed comprehensive project plans to outline scope, timelines, and resource allocation.
- Implemented risk management strategies to identify and mitigate potential project issues.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
High School Diploma -
Life Skills Center
Grove City, OH06-2003
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Quality control
- Exceptional communication
- Sales techniques
- Responsible and trustworthy
- Relationship building
Timeline
Lead Server
Johnnies Tavern
05.2022 - Current
Project Manager
Integrated Finishes
07.2020 - 11.2020
Prep Cook/Bartender
Pub Mahone
03.2019 - 03.2022
Furniture Mover
Sub Contracting
05.2006 - Current
High School Diploma -
Life Skills Center