Christopher Slater
Salt Lake City,UT
Summary
Accomplished Information Technology Specialist with a proven track record at Alta Ski Lifts, enhancing system performance and ensuring data security. Expert in IT troubleshooting and demonstrating exceptional problem-solving skills. Successfully trained users, significantly improving departmental productivity. Adapted swiftly to new technologies, contributing to continuous improvement in software quality assurance.
Overview
7
7
years of professional experience
Work History
Information Technology Specialist
Alta Ski Lifts
07.2019 - 05.2024
- Set up network profiles, security permissions and file sharing systems.
- Ensured data security, implementing encryption measures and access controls for sensitive information.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Trained end-users on new software applications, increasing productivity across departments.
Software Quality Assurance Analyst
SQA²
01.2017 - 08.2017
- Assessed security vulnerabilities by conducting thorough penetration testing, ensuring software applications were free from potential threats and risks.
- Participated actively in Agile Scrum meetings, consistently meeting sprint goals and contributing valuable insights during planning sessions.
- Demonstrated adaptability by quickly learning new technologiess and applying acquired skills to effectively test various software applications across diverse industries.
- Contributed to continuous process improvement initiatives, recommending enhancements to the QA workflow based on lessons learned from past projects.
Education
No Degree - Computer Engineering
Iowa State University
Ames, IASkills
- IT Troubleshooting
- Problem-solving skills
- Information Security
- End-user support
- Patience and Empathy
- Adaptive Problem Solving
- Safety Procedures Expertise
Timeline
Information Technology Specialist
Alta Ski Lifts
07.2019 - 05.2024
Software Quality Assurance Analyst
SQA²
01.2017 - 08.2017
No Degree - Computer Engineering
Iowa State University
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