Purchased over $15 million of software licenses in FY24 and managed product life cycles.
Collaborated with cross-functional acquisition teams for logistical license procurements
Analyzed values stream feedback to identify trends in product usage, recommending requirement modifications and/or upgrades, which led to savings.
Researched and identified solutions to customer inquiries, and escalated unresolved issues to appropriate team members.
Logistics Management Specialist GG-07
Air Force Life Cycle Management Center
San Antonio, TX
02.2023 - Current
Palace Acquire (PAQ)
Educational/working rotations throughout all of the Air Force Life Cycle Management Center - Cryptologic and Cyber Systems Division.
CCSD-Product Support Human Resource (PSH), Product Support Elements (PSE), Product Support Logistics (PSL), Product Support Quality Assurance (PSQ), Platform One (Cyber)
Action Officer for 2023 CCI Summit.
Supply Chain Management Intern
Runatek | Medtech
Dallas, TX
09.2022 - 12.2022
Evaluated medical device product components, subassemblies and project parameters.
Conducted and developed cost analyses, distribution channels, product supply chain, and vendor selection in the medical industry.
Mailroom Specialist Student Worker
Texas A&M University - San Antonio
San Antonio, TX
01.2022 - 09.2022
Phone management, supervisor assistance, direct mail/packages
Coordinated successful student organization events and activities
Assistant Project Manager Intern
San Antonio Independent School District
San Antonio, TX
06.2021 - 08.2021
Conducted market research of HVAC, Electrical, Plumbing products, vendors, and services
Negotiated to secure favorable quotes and contracts briefing in oral and spreadsheets presentations
Electrical Apprentice
Walker Engineering
San Antonio, TX
08.2018 - 12.2018
Operated tools and diagnostic equipment to verify requirements
Reviewed blueprints and electrical schematics for tasks specifications.
Substitute Teacher
Harlandale ISD
San Antonio, TX
12.2017 - 03.2018
Enforced classroom routines keeping students on consistent learning
Maintained student attendance and assignment records
<ul>
<li>Spearheaded the entire lifecycle of MetalCloud as DeFacto head, a B2B SaaS platform for foundries, from ideation to scale — currently serving over 110 customers with over ₹1.1 crore in annual recurring revenue.</li>
<li>Drove a strategic product pivot from traceability to real-time metallurgy intelligence after 250+ customer interviews, significantly accelerating market fit and adoption.</li>
<li>Achieved 87% customer retention, a rare benchmark in B2B SaaS, by designing sticky, value-driven features, and strengthening onboarding and support processes.</li>
<li>Increased average order value 25x (from ₹20K to ₹5L); closed 67+ clients, including Tier 1 manufacturers, with the top 10% contributing over ₹5L annually.</li>
<li>Owned GTM and full-stack execution across product, sales, operations, and customer success; improved the demo-to-close conversion rate from 11% to 28% while maintaining CAC under ₹12K.</li>
<li>Operated in a zero-structure, founder-led environment, reporting directly to the CEO and CTO, with full accountability for the roadmap, execution, and revenue growth.</li>
</ul> at NowPurchase<ul>
<li>Spearheaded the entire lifecycle of MetalCloud as DeFacto head, a B2B SaaS platform for foundries, from ideation to scale — currently serving over 110 customers with over ₹1.1 crore in annual recurring revenue.</li>
<li>Drove a strategic product pivot from traceability to real-time metallurgy intelligence after 250+ customer interviews, significantly accelerating market fit and adoption.</li>
<li>Achieved 87% customer retention, a rare benchmark in B2B SaaS, by designing sticky, value-driven features, and strengthening onboarding and support processes.</li>
<li>Increased average order value 25x (from ₹20K to ₹5L); closed 67+ clients, including Tier 1 manufacturers, with the top 10% contributing over ₹5L annually.</li>
<li>Owned GTM and full-stack execution across product, sales, operations, and customer success; improved the demo-to-close conversion rate from 11% to 28% while maintaining CAC under ₹12K.</li>
<li>Operated in a zero-structure, founder-led environment, reporting directly to the CEO and CTO, with full accountability for the roadmap, execution, and revenue growth.</li>
</ul> at NowPurchase