Christopher Smith
Detroit,MI
Summary
I am a skilled Technologist, well-versed in a range of IT systems management and maintenance, including proficiency in Windows Active Directory and Google Admin Center. My career highlights include a practical approach to security camera systems and a hands-on role in security analysis at TraceSecurity. In addition, I have experience in creating and managing virtual lab environments using tools like VMware and VirtualBox, which has been instrumental in testing and hosting operating systems. This exposure, while not my primary focus, has enhanced my understanding of virtualization in a broader IT context. Combined with my Master's degree in Cybersecurity Information Assurance, I am prepared to bring a comprehensive skill set to the Network and Systems Administrator role at your organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Systems Administrator
Management Business Systems
Novi, MI
08.2023 - 12.2023
- Managed and maintained Windows Active Directory, including user account management, group policies, and security protocols
- Administered Google Admin Center, ensuring the smooth operation of Google Workspace services, user access controls, and device management
- Implemented Clever single sign-on (SSO) solution for seamless access to educational applications, streamlining user authentication for students and staff
- Installed and configured security camera systems for clients, enhancing security and surveillance capabilities
- Conducted system updates, patches, and regular backups to ensure data integrity and system reliability
- Troubleshoot variable network related issues with CISCO based systems
Information Security Analyst
TraceSecurity
Remote
04.2022 - 08.2023
- Conducted internal and external penetration testing engagements for clients in various industries, including healthcare, finance, and government
- Performed configuration reviews and on-site social engineering to identify vulnerabilities and areas for improvement in clients' security posture
- Created comprehensive reports detailing findings and recommended actions for clients to improve their security defenses
- Conducted review calls with clients to explain findings and answer questions about potential security risks
- Stayed up-to-date on the latest security threats and vulnerabilities, and researched new tools and techniques to improve testing methodologies
- Developed and maintained relationships with clients, earning their trust and respect as a knowledgeable and reliable security expert
Systems Administrator
Management Business Systems
Detroit, MI
08.2019 - 03.2021
- Configured all Mac & Windows devices for secure remote monitoring and parental controls to better protect district resources
- Basic help desk set up for new staff i.e
- Phone, laptop/desktop/ swipe badge, ID card, PowerSchool access etc
- Used Next-generation firewall to implement district browsing safety policies
- Monitored logs to better ensure system effectiveness
- Replaced phone cards and adjusted Panasonic phone system as needed to maintain phone system availability
- Manage school districts website
- Monitor camera system and provide administrative staff and police officials information when necessary
- Maintained schools student database: Created templates for state reporting, report cards and, configured an attendance phone call policy in system
- Create log for tracking all inventory and establish initial policy for device distribution
- Used remote monitoring software to more effectively assist staff
Network Cabling Technician
Management Business Systems
Novi, MI
08.2018 - 08.2019
- Worked within a team to efficiently install, terminate, and test low voltage cables
- Routed cable through conduit, above ceilings, and between floors per job specifications
Department Supervisor
Home Depot
Canton, MI
07.2018 - 08.2019
- Reviewed reports (clearance, markdowns, sales, etc.) and provided guidance to associates on strategies to achieve department short/long term goals
- Assigned work to associates in department
- Tracked policy violations and took corrective actions to ensure compliance with company policies
- Interviewed prospective candidates and provided feedback to hiring manager
- Tracked and maintained shelf inventory and provided store manager with recommendations to improve sales
- Responsible for store associate training, engagement, and motivation
Area Market Manager
DRF Trusted Property Solutions
Detroit, MI
05.2017 - 07.2018
- Responsible for building and managing relationships with store leadership at 62 Home Depot stores in Michigan territory
- Analyzed market trends and developed territory coverage plans to gain market penetration
- Trained Home Depot regional managers and store sales associates on product offerings, implementing operational strategies to increase sales through following DRF processes
- Increased lead generation by 27% resulting in sales year over year increase of 12%
- Effectively managed and maintained positive relationships with subcontractors
- Organized and directed the field labor force to complete the scheduled work in a safe and timely manner without supervision, creating a high-quality, results-driven environment
- Followed up on customer complaints and provided resolution to any issues or concerns raised
- Participated in trade shows, conferences, expos, and networking events
Education
Master's Degree - Cybersecurity Information Assurance
Western Governors University
03-2022
Bachelor's Degree - Cyber Security Information Assurance
Western Governors University
08-2021
Associate of Applied Sciences - Computer Information Systems
Wayne County Community College
Skills
- Network security
- Information security
- Penetration testing
- Microsoft Office Suite
- Troubleshooting and Diagnosis
- Technical Support
- User Support
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA Project+
- CompTIA PenTest+
- CompTIA Network Vulnerability Assessment Professional CNVP
- CompTIA Secure Infrastructure Specialist - CSIS
- CompTIA CySA+
- EC-COUNCIL Certified Ethical Hacker (CEH)
- EC-COUNCIL CERTIFIED ENCRYPTION SPECIALIST (ECES)
- (ISC)2 Systems Security Certified Practitioner (SSCP)
- ELearnSecurity Junior Penetration Tester (eJPT)
- ELearnSecurity Certified Professional Penetration Tester (eCPPTv2)
Timeline
Systems Administrator
Management Business Systems
08.2023 - 12.2023
Information Security Analyst
TraceSecurity
04.2022 - 08.2023
Systems Administrator
Management Business Systems
08.2019 - 03.2021
Network Cabling Technician
Management Business Systems
08.2018 - 08.2019
Department Supervisor
Home Depot
07.2018 - 08.2019
Area Market Manager
DRF Trusted Property Solutions
05.2017 - 07.2018
Master's Degree - Cybersecurity Information Assurance
Western Governors University
Bachelor's Degree - Cyber Security Information Assurance
Western Governors University
Associate of Applied Sciences - Computer Information Systems
Wayne County Community College
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