Hotel Maintenance Engineer
Boyne Mountain Resort
04 2023 - Current
- Enhanced guest satisfaction by promptly addressing and resolving maintenance-related complaints.
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Improved hotel maintenance efficiency by implementing a preventive maintenance program for all equipment and systems.
- Collaborated with housekeeping staff to ensure all rooms were maintained at the highest level of cleanliness and functionality.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Installed and maintained plumbing and HVAC systems.