Jose Orellana
Los Angeles,CA
Summary
Motivated and experienced Hotel Engineer who offers guest satisfaction through effective communication and quick problem-solving. Bilingual in English and Spanish, I excel in multitasking and have successfully overseen emergency repairs, ensuring safety and excellence in high-pressure situations. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Hotel Maintenance Engineer
Marina Del Rey Hotel
03.2025 - Current
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Routine checks, cleaning, and servicing of building systems and equipment (boilers, elevators, pools, kitchen gear).
- Resolves guest maintenance requests quickly and efficiently.
- Coordinate special projects, improving hotel facilities and guest experiences.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Improved guest satisfaction by providing prompt and courteous service.
- Performed routine inspections and repairs on electrical, plumbing, and HVAC systems to ensure optimal functionality.
- Oversaw maintenance for a 160 room hotel, handling both minor and major repairs efficiently.
Hotel Maintenance Engineer
Four Points By Sheraton Los Angeles
07.2023 - 06.2025
- Oversaw emergency repairs, ensuring timely resolution of issues to maintain guest satisfaction and safety standards.
- Collaborated with housekeeping to maintain equipment standards, enhancing guest experience through efficient operations.
- Responded swiftly to emergency situations involving electrical outages or leaks, minimizing potential damage to property while ensuring guest safety at all times.
- Ensured guest satisfaction by promptly addressing any engineering-related issues or concerns.
- Fixed issues with room amenities (AC, lighting, TVs), plumbing and mechanical systems.
- Ensured the safety and cleanliness of the facility's interior, grounds and pool.
Painter
Cornerstone
01.2018 - 04.2023
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Delivered visually appealing results by expertly applying various types of paint finishes, including matte, satin, gloss, and semi-gloss coatings.
- Accelerated project completion times by skillfully managing multiple tasks simultaneously while maintaining high-quality results.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Taped off areas to prevent overspray and other accidents.
- Conducted final work check to assess quality and make corrections if necessary.
Skills
- Willing to learn
- Excellent communication
- Bilingual English & Spanish
- Reliability
Timeline
Hotel Maintenance Engineer
Marina Del Rey Hotel
03.2025 - Current
Hotel Maintenance Engineer
Four Points By Sheraton Los Angeles
07.2023 - 06.2025
Painter
Cornerstone
01.2018 - 04.2023