Christopher Stephens
Philadelphia,PA
Summary
Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
16
16
years of professional experience
Work History
Sr. Lab Support/Inventory Specialist
Thermo Fisher Scientific
Philadelphia, PA
11.2022 - Current
- Provides functional supervision to team members by performing site coverage as needed
- Provides oversight and support of chemical management operations including inventory management, receiving, container registration, material handling and routine true up support
- Understands customer requirements and coordinates interface with other teams for various support requirements
- Assists with data collection, report generation and site metric development in support of contractual obligations and best practice methodologies
- Performs advanced functional tasks/operations within the chemical management database
- Follows work processes as outlined by our written procedure
- Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems
- Engages in process improvement activities
- May perform other responsibilities as assigned by management.
Medical Supply Technician
Children’s Hospital of Philadelphia
Philadelphia, PA
09.2019 - 11.2022
- Provides wards, clinics, operating rooms, and other hospital facilities with sterile and non-sterile medical supplies, instruments, sets, and equipment
- Unpacks and examines incoming shipments, reports damaged items to supervisor
- Monitors stock levels
- Performs pickup and delivery of supplies, equipment, and other materials as required
- Works with Inventory Coordinator and Operations Manager to ensure continuous supply to storeroom
- Maintains the storeroom in a well-organized and clean state
- Assists logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products
- Oversees the ordering and packaging process
- Communicates critical shortages of items stocked by materials management and requests additional stock needed
- Properly labels and inventories supplies
- Inputs data on inventories of par carts, issues/credits, and generates pick tickets
- Assists with the management of inventory levels for PAR carts and supply areas
- Performs cycle counts and checks expiration dates
- Creates, updates, and follows a pattern of regular service to the hospital departments.
Patient Safety Observer
Bryn Mawr Hospital
Bryn Mawr, PA (Per Diem)
09.2018 - 12.2020
- Provides close and continuous, consistent, direct visual surveillance for assigned patient(s)
- Rotates to the hospital inpatient units as assigned
- Provides companionship by reading, listening and talking with the patient
- Takes direction from the Registered Nurse (RN) only
- At the beginning of the shift, receives report from the RN, including any patient specific behaviors to observe
- Gives report to the RN, about any specific patient behaviors observed as necessary on a timely basis, and at the end of the shift.
Shipping & Receiving Tech( Temp)
Johnson & Johnson
Malvern, PA
12.2018 - 09.2019
- Maintains inventory of shipping materials and supplies
- Supports the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base
- Responsible for making arrangements for pick up by the carrier specified on the customer’s purchase order, which is conveyed to the shipping clerk by final inspection via the shipping instructions
- Reports defective materials or questionable conditions to the department supervisor
- Responsible for keeping an adequate supply of shipping materials on hand at all times.
Medical Supply Technician
Aria Jefferson Health Hospital
Philadelphia, PA (Per Diem)
05.2017 - 09.2018
- Tracks products through depots to make sure they arrive at their destination
- Transfers and organizes merchandise to its proper location
- Unpacks and examines incoming shipments, reports damaged items to supervisor
- Monitors stock levels
- Assists logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products
- Oversees the ordering and packaging process.
Medical Supply Technician
Hahnemann University Hospital
Philadelphia, PA
09.2007 - 04.2017
- Responsible for the oversight of a group of Medical Supply Technicians, with administrative responsibility for planning and directing the work
- Informs higher level management of anticipated vacancies or increases in workload
- Holds corrective interviews with employees, referring disciplinary problems to higher levels of management
- Monitors the status and progress of work and makes adjustments in accordance with established procedures
- Thorough knowledge of inventory and distribution
- Ability to retrieve, disburse and track surgical supplies
- Ensures that supplies are to the customer in quality time manner
- Provides training to a wide range of employees including SPD employees, nurses, supervisors, surgical technicians, and other patient care professionals.
Patient Safety Observer
Penn Presbyterian Medical Center
Philadelphia, PA
04.2021
- Maintains visual contact with patients at all times including but not limited to trips to the bathroom and out of the room or off the nursing unit
- Maintains patient safety
- Maintains confidentiality of patient information
- Recognizes and reports patients behavior and changes in behavior to the nurse or other appointed health care team member
- Recognizes and reports patient discomfort and distress to the nurse or other appointed health care team member
- Identifies and recognizes situations that require seeking assistance from the nurse, other members of the health care staff or security
- Assists in the transport of patients as needed
- Assists patients with meal tray preparation when appropriate
- Practices standard precautions and isolation procedures as indicated.
Education
Strawberry Mansion High School
01.2000
Skills
- Customer Service Skills/ Safety Compliance
- Conflict resolution
- Sound knowledge of logistics and inventory management to properly store various medical products in the company's warehouse
- Interpersonal skills
- Assemble Coded Case Carts to provide the OR with selected supplies and instruments that will be used for special cases
- Revise Materials Management SOP’s
- Stock and Replenishing/ Heavy Lifting
- Expertise in responding to client complaints regarding damaged medical equipment, and ensuring timely replacement to maintain strong relations with them
- Team Building / Process improvement
- Electronic systems (Epic, MS office)
- Professionalism and strong work ethic
- Inventory Control
- Inventory Tracking
- Material Handling
- Loss Prevention
- Cycle Counting
References
References available upon request.
Timeline
Sr. Lab Support/Inventory Specialist
Thermo Fisher Scientific
11.2022 - Current
Patient Safety Observer
Penn Presbyterian Medical Center
04.2021
Medical Supply Technician
Children’s Hospital of Philadelphia
09.2019 - 11.2022
Shipping & Receiving Tech( Temp)
Johnson & Johnson
12.2018 - 09.2019
Patient Safety Observer
Bryn Mawr Hospital
09.2018 - 12.2020
Medical Supply Technician
Aria Jefferson Health Hospital
05.2017 - 09.2018
Medical Supply Technician
Hahnemann University Hospital
09.2007 - 04.2017
Strawberry Mansion High School
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