Christopher Storti
Lil' Rhody Pickleball Club
NORTH KINGSTOWN,RI
13
years of professional experience
Results-driven sales leader with 5+ years of experience growing membership-based businesses, leading high-performing teams, and delivering exceptional member experiences. Built and managed a 2,000+ member club through relationship-based selling, community outreach, staff coaching, and operational excellence. Organized, energetic, and thrives in fast-paced environments while consistently exceeding goals.
Work History
General Manager / Membership Director
4 Years 6 Months- Drove membership sales through organized tours, effective referrals, strategic community outreach, and targeted promotions.
- Implement pricing strategies and membership promotions to increase recurring revenue.
- Resolve member concerns and improve retention through exceptional service.
- Coach and develop staff while maintaining a positive, customer-first culture.
- Managed scheduling, payroll, vendor relationships, and daily club operations to ensure smooth functionality.
Studio Operations Manager
3 Years- Managed client relationships and coordinated schedules to streamline workflows and ensure exceptional service delivery under tight deadlines.
- Oversaw daily studio operations, ensuring seamless workflow and adherence to quality standards.
- Managed scheduling for recording sessions, optimizing resource allocation and staff utilization.
- Implemented inventory management systems for equipment and supplies, reducing waste and enhancing availability.
Sales & Media Director
3 Years- Secured new business through strategic outreach, consultations, negotiations, and relationship building.
- Developed and executed comprehensive media strategies to enhance brand visibility across multiple platforms.
- Led cross-functional teams in producing innovative content, ensuring alignment with client objectives.
- Streamlined workflow processes, improving efficiency in content production and delivery timelines.
Education
B.A. - Communication Studies
Skills
Membership Engagement
Revenue Growth Strategy
Employee Coaching
Leadership and Team Building
CRM & POS Systems
Strong Organizational Skills
Effective Communication
Problem Resolution
CPR Certified
Operations management
Accomplishments
- Built a membership community of 2,000+ active members.
- Managed the full membership sales cycle from lead generation through retention.
- Led daily operations, staffing, scheduling, payroll, and customer service.
- Handled all customer inquiries pertaining to clubs available services
- Created successful leagues, tournaments, and events that increased engagement.
- Developed partnerships and referral programs that drove recurring membership growth.
- Marketing - Implemented marketing strategies through Meta which resulted in [22%] growth of specific demographic customer base.
Timeline
General Manager / Membership Director
Lil' Rhody Pickleball Club
01.2022 - CurrentRead More
Studio Operations Manager
True Music Studios
01.2019 - 01.2022Read More
Sales & Media Director
Inflight Images
01.2014 - 01.2017Read More
University of Rhode Island
B.A. from Communication Studies
Read More