Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christopher Strings

Fullerton,CA

Summary

Highly skilled professional with over 18 years experience in banking and customer support. Proven record of resourcefulness with the capability of taking ownership and solving problems. I am driven to guide by example and cultivate teamwork to achieve company growth.

Overview

22
22
years of professional experience

Work History

Operator

Kohl’s
01.2022 - 01.2025
  • Pick, sort and package products in a timely and professional manner to improve customer satisfaction.
  • Accurately file orders to maintain, organize and efficiently process product distribution.
  • Inspecting incoming and outgoing shipments in order to minimize customers receiving damaged products.

Inventory

Amazon
01.2018 - 01.2022
  • Conduct physical counts of inventories to verify accuracy between physical stock and system records.
  • Maintain appropriate inventory levels, thereby minimizing costs associated with overstocking.
  • Report discrepancies to ensure quality standards.

Senior Collector II

Bank Of America
01.2004 - 01.2018
  • Received incoming customer calls and assisted customers with payment options.
  • Attained a deeper understanding of customers’ needs to better negotiate payment programs and arrangements on their accounts while providing excellent customer service.
  • Skip tracing and account maintenance.
  • Conduct special research and other project assignments as needed.
  • Strong communication skills and able to effectively assist customers with payment options.

Claims Representative

David Morse & Associates
01.2003 - 01.2004
  • Provide pleasant and professional assistance to customers as the first point of contact.
  • Responsible for documentation of new insurance claims.
  • Recorded and filed existing claims.
  • Assigned claims to adjustors for resolution.

Education

Cal Poly Pomona

Skills

  • Customer Service
  • Technology Savvy
  • Problem Solving
  • Multitasking
  • Communication
  • Microsoft Office
  • Analyzing Data

Accomplishments

  • Voice of The Customer award
  • Recognizing Commitments Gold Award
  • Certificate of Excellence Premiere Leadership Award
  • Certificate of Excellence Top Performer
  • Bronze Award
  • Certificate of Appreciation

Timeline

Operator

Kohl’s
01.2022 - 01.2025

Inventory

Amazon
01.2018 - 01.2022

Senior Collector II

Bank Of America
01.2004 - 01.2018

Claims Representative

David Morse & Associates
01.2003 - 01.2004

Cal Poly Pomona

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