Christopher Tagliaferro
Operations Management
Liberty,NY
Summary
A versatile operations professional and front-line leader with focuses on safety, maintenance, and production.
History of safety and environmental compliance, improving metrics, and fostering a culture of buy-in through performance consistency & communication.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Territory Manager
Troy Industrial Solutions
New York, New York
07.2023 - 10.2024
- Established successful account relationships by building rapport and maintaining consistent communication.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Non-Ferrous Operations Supervisor
SCHNITZER STEEL
Tacoma, WA
12.2020 - 08.2022
- Overseeing day-to-day operations for Schnitzer’s largest metal recycling facility in the Pacific Northwest.
- Daily functions include conducting safety “Toolbox Talks”, stationary equipment inspections, quality control observations, layered safety observations, field-level risk assessments, and maintenance supervision.
- Overton certified safety trainer for in-house mobile equipment training & certifications.
- Negotiating with vendors and contractors for parts and on-site services.
- Union peacekeeper.
Maintenance Manager
ALLEYTON RESOURCE
Houston, TX
08.2017 - 10.2018
- Established new maintenance department: Hired, trained and managed a maintenance team specializing in on-site, on-demand, and preventative maintenance across an aggregate division of (8) sand and gravel quarries in Southeast Texas.
- Oversaw ground-zero rehabilitation effort of all (8) regional aggregate plants after the destruction caused by Hurricane Harvey.
- Implemented and managed a company-wide Preventative Maintenance program (managed through Fiix CMMS).
- Worked directly with the in-house Engineering department to design and oversee construction of a centralized maintenance shop & parts warehouse.
- Negotiating with vendors and contractors for parts and on-site services.
Plant Supervisor
TILCON NEW YORK INC
Poughkeepsie, New York
10.2016 - 08.2017
- Overseeing day-to-day operations for Tilcon's largest NY quarry (produces 4m tons of finished aggregates)
- Daily functions include conducting safety “Toolbox Talks”, stationary equipment inspections, quality control observations, maintenance supervision, and on-site liaison to 3rd party drilling & blasting company
- Implemented a site-wide Preventative Maintenance Program (managed through E-Maint CMMS).
- Negotiating with vendors and contractors for parts and on-site services
- Union peacekeeper.
Purchasing Manager
TILCON NEW YORK INC, Oldcastle Materials
West Nyack, New York
06.2015 - 10.2016
- Developed, implemented, and managed a standardized company-wide purchasing procedure to maximize the benefit of vendor relationships, leverage corporate buying power, and improve efficiency.
- Collaboration with the Oldcastle Sourcing Managers group, presenting negotiated cost savings/service gains and providing feedback and information as a representative for Aggregate Operations.
- Improved purchasing team's performance against Oldcastle P2P metrics across the division, cumulatively every month whilst in the role.
- Developed strong relationships with Strategic Sourcing to facilitate and promote their involvement with operational purchasing decisions.
- Operations budget and cost management, evaluating each New York plant spend and providing guidance and recommendations to Plant Managers for budgetary compliance and effectiveness.
- Participated in monthly DF3 meetings.
- Implemented and led a collaborative effort to prevent/resolve purchasing issues, working regularly with a remote Accounts Payable team to identify, track and resolve disputes and obstacles.
- Troubleshooting vendor issues and internal purchasing problems, vendor negotiations, budget management and cost reduction, and serving as a primary buyer for Aggregates.
Warehouse Manager
TILCON NEW YORK INC, Oldcastle
West Haverstraw, New York
01.2013 - 06.2015
- Day-to-day management and organization of Tilcon's central warehouse ($4m overhead) serving multiple plants.
- Negotiating with vendors to secure atypical cost-savings or services, go-to person to successfully marshal and negotiate with vendors in plant crises and emergencies.
- Serving as buyer and purchasing administrator for multiple quarries, and assisting Plant Managers with budgetary management.
- Entering PEAK production data, office administration.
Mobile Equipment Supervisor
TILCON NEW YORK INC, Oldcastle
West Haverstraw, New York
02.2012 - 01.2013
- Purchasing agent for heavy mobile equipment parts, administration and authorization of fleet maintenance and repairs, liaising with fleet insurance company for insurance certification and claim liaison.
- Administering company fuel card system and light vehicle rental.
- Assisting with budget management and vehicle purchasing.
- Managed Tilcon's E-Z Pass program as the Authorized Officer of Tilcon NY Inc.
- Managed registrations, renewals, and ticketing as a Power of Attorney for Tilcon NY Inc. with the DMV.
Dispatcher
TILCON NEW YORK INC, Oldcastle
West Nyack, New York
02.2008 - 02.2012
- Coordination and dispatch of Tilcon's tug fleet (managed through Buchanan Marine) hauling aggregate to New York City.
- Handled customer inquiries for deliveries, orders and arising scheduling issues.
- Adapting and changing schedules in response to errors or unforeseen circumstances.
- Giving thorough and accurate debriefings at shift handover.
- Security monitoring of remote sites/docks.
Education
Associate of Arts - Liberal Arts
SUNY Rockland
Suffern 05.1994 - 06.1996
Skills
Developing persuasive, business advantageous relationships with external sources
Aptitude for securing positive results in difficult circumstances
Negotiating improved pricing and/or services, and maximizing the value of vendor relationships
Excellent record keeping
Competent (advanced proficiency) and knowledgeable PC user (hardware and software)
Strong interpersonal skills, seeking to cultivate cooperative, honest and mutually respectful working relationships
Flexible, enthusiastic, adaptable, reliable, creative and loyal
Accomplishments
Established and led multiple "PPE Safety Committees".
Implemented Vendor Managed Inventory (VMI) Programs.
Undertook several plant-wide "5S" projects, resulting in Zero (0) MSHA citations.
Certification
Overton Safety Trainer
Timeline
Territory Manager
Troy Industrial Solutions
07.2023 - 10.2024
Overton Safety Trainer
08-2022
National Safety Council: First Aid
04-2021
National Safety Council: CPR
04-2021
Non-Ferrous Operations Supervisor
SCHNITZER STEEL
12.2020 - 08.2022
Smith System Driver Improvement
12-2020
Maintenance Manager
ALLEYTON RESOURCE
08.2017 - 10.2018
Arc Flash Training
05-2017
Metso Academy
01-2017
Sandvik Cone Clinic
11-2016
Plant Supervisor
TILCON NEW YORK INC
10.2016 - 08.2017
Purchasing Manager
TILCON NEW YORK INC, Oldcastle Materials
06.2015 - 10.2016
Warehouse Manager
TILCON NEW YORK INC, Oldcastle
01.2013 - 06.2015
Mobile Equipment Supervisor
TILCON NEW YORK INC, Oldcastle
02.2012 - 01.2013
Dispatcher
TILCON NEW YORK INC, Oldcastle
02.2008 - 02.2012
Associate of Arts - Liberal Arts
SUNY Rockland
05.1994 - 06.1996
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