Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Christopher Taylor-Durr
Banner Elk,NC
Work Preference
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
2027
2027
years of professional experience
Work History
Manager
Sorrentos Bistro
Banner Elk, NC
2025 - Current
- Managed a team of 73 staff members to ensure quality service and a positive customer experience, increasing guest satisfaction scores
- Oversaw inventory management to ensure food items were restocked and rotated according to schedule, reducing waste
- Implemented a cost-saving strategy that reduced labor costs by 31% without sacrificing customer satisfaction
- Developed training programs and performance reviews to ensure staff competency and productivity, resulting in improved team performance
- Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment, passing all health inspections
Restaurant Manager
Cracker Barrel Restaurant
Boone, NC
10.2024 - 09.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling, optimizing labor costs while maintaining service quality.
- Trained and mentored team members, enhancing skills and performance consistency.
- Implemented inventory management practices, reducing waste and improving supply chain efficiency.
- Analyzed customer feedback to drive menu improvements and enhance guest satisfaction.
- Developed promotional strategies that increased foot traffic and boosted revenue during off-peak hours.
- Collaborated with kitchen staff to streamline food preparation processes, improving order turnaround times.
- Conducted regular performance reviews, fostering a culture of continuous improvement among team members.
General Manager
GO Car Wash
Kansas City, MO
02.2023 - 04.2024
- Oversaw daily operations to ensure efficient workflow and optimal service delivery.
- Developed and implemented training programs for staff to enhance customer service skills.
- Streamlined processes to reduce wait times and improve overall customer satisfaction.
- Monitored inventory levels and coordinated with suppliers for timely replenishment of products.
- Established safety protocols to promote a safe working environment for all employees.
- Led team meetings to communicate goals, expectations, and motivate staff towards high performance.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Automotive Detail Manager
The Magic Touch
01.2020 - 02.2023
- Supervised daily operations of automotive detailing team, ensuring high-quality service delivery.
- Developed and implemented training programs for new staff, enhancing skill development and efficiency.
- Streamlined workflow processes, reducing turnaround time for vehicle detailing services.
- Managed inventory levels of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
- Conducted quality inspections on completed work to uphold company standards and client satisfaction.
- Collaborated with management to create marketing strategies that increased customer engagement and retention.
- Resolved customer complaints promptly, improving overall service experience and fostering client loyalty.
- Analyzed performance metrics to identify areas for operational improvement and implement effective solutions.
Food and Beverage Manager
Crowne Plaza Peachtree City South
Peachtree City, GA
10.2015 - 11.2018
- Developed and implemented standard operating procedures for food and beverage service.
- Led team training sessions to enhance service quality and operational efficiency.
- Managed inventory levels, ensuring optimal stock for restaurant operations.
- Coordinated with culinary teams to create seasonal menu offerings aligned with guest preferences.
- Oversaw compliance with health and safety regulations in food preparation areas.
- Analyzed customer feedback to identify areas for service improvement and menu adjustments.
- Directed special events, ensuring seamless execution from planning through post-event evaluation.
- Managed inventory effectively, reducing waste and optimizing stock levels.
Hotel and Restaurant Manager
Blackbeards Castle
USVI
01.2011 - 06.2015
- Supervised daily restaurant operations, ensuring high standards of service and quality.
- Trained and mentored staff in customer service best practices and operational procedures.
- Implemented inventory management systems to streamline supply ordering and reduce waste.
- Developed and executed marketing initiatives to increase customer engagement and revenue.
- Conducted regular performance evaluations to foster employee growth and productivity.
- Managed financial reports, analyzing sales trends for informed decision-making.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Associate of Science - Criminal Justice
Emory University
Atlanta, GASkills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Strategic planning
Operations management
Project management
Cross-functional teamwork
Staff development
Shift scheduling
Policy implementation
Conflict resolution
Schedule preparation
Sales management
Workforce management
Marketing
Product management
Budget control
Timeline
Restaurant Manager
Cracker Barrel Restaurant
10.2024 - 09.2025
General Manager
GO Car Wash
02.2023 - 04.2024
Automotive Detail Manager
The Magic Touch
01.2020 - 02.2023
Food and Beverage Manager
Crowne Plaza Peachtree City South
10.2015 - 11.2018
Hotel and Restaurant Manager
Blackbeards Castle
01.2011 - 06.2015
Manager
Sorrentos Bistro
2025 - Current
Associate of Science - Criminal Justice
Emory University