Christopher Thomas
Owings,Maryland
Summary
Dynamic and results-oriented professional with extensive experience in retail and technical roles, notably as a Retail Sales Associate at Champs Sporting Goods. Excelled in conflict resolution and sales expertise, driving customer satisfaction and loyalty. Proven ability in stock replenishment and leveraging verbal communication skills to enhance team efficiency and service quality.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Dick's
Parole, MD
12.2024 - Current
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Retail Sales Associate
Champs Sporting Goods
Parole, MD
02.2023 - 11.2024
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
HVAC Technician
Comfort Control Heating & Air - 770-932-1306
College Park, MD
05.2022 - 08.2024
- Fix industries' air conditioning.
- Climb high ladders to get into air ducts
- Conduct mathematical equations to find the perfect temperature.
Busser/Food Runner
Skipper's Pier Restaurant
Deale, MD
03.2022 - 05.2024
- Communicating with co-workers.
- Handling trays of food.
- Making sure customers are happy.
Boat Detailer
Dirty Oars Detailing
Arnold, MD
03.2022 - 03.2024
- Maintained inventories of cleaning supplies.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Drove vehicles to or from workshops or customer workplaces or homes.
Cook
Ledo's Pizza
Deale, MD
09.2021 - 02.2022
- Resolved customer complaints regarding food quality or services provided.
- Checked completed orders for correct quantity and quality.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Landscaper
Scapes
Harwood, MD
06.2021 - 09.2021
- Organize the shop yard.
- Use a forklift.
- Move huge rocks.
- Work at peoples houses/ Give estimates on the work they wanted done
Retail/Stock Room Associate
Greenstreet Gardens
Lothian, MD
10.2019 - 02.2021
- Help shoppers get checked out while also helping them find what they are looking for.
- Move big loads of mulch and plants to designated areas.
- Outside planting flowers and plants
Education
Business Management
Anne Arundel Community College
Arnold, MD05-2025
Skills
- Conflict resolution
- Loyalty promotion
- Verbal and written communication
- Problem-solving
- Cash handling
- Stock replenishment
- Sales expertise
Affiliations
I have played many sports within my lifetime that consist of Soccer, Lacrosse, Golf, Baseball Basketball, and Football. I Played Basketball, Baseball, Football, and golf throughout high school and was captain for every single team. I later on was able to play basketball in college at AACC where I was also named a captain as well. I have won numerous awards for my athletics as well within the school and district.
Timeline
Retail Sales Associate
Dick's
12.2024 - Current
Retail Sales Associate
Champs Sporting Goods
02.2023 - 11.2024
HVAC Technician
Comfort Control Heating & Air - 770-932-1306
05.2022 - 08.2024
Busser/Food Runner
Skipper's Pier Restaurant
03.2022 - 05.2024
Boat Detailer
Dirty Oars Detailing
03.2022 - 03.2024
Cook
Ledo's Pizza
09.2021 - 02.2022
Landscaper
Scapes
06.2021 - 09.2021
Retail/Stock Room Associate
Greenstreet Gardens
10.2019 - 02.2021
Business Management
Anne Arundel Community College
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