Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Thomas

Atlanta,GA

Summary

Results-driven individual with hands-on experience in Customer Service and a talent for addressing challenges head-on. Possesses strong problem-solving capabilities and a proactive attitude towards new responsibilities. Noted for adaptability and creativity, consistently achieving desired outcomes. Focused on making impactful contributions to advance organizational objectives.

Overview

14
14
years of professional experience

Work History

Bartender

Publik Draft House
Atlanta, Georgia
12.2021 - Current
  • Crafted diverse cocktails, including unique signature drinks, demonstrating professional proficiency.
  • Maintained bar cleanliness and organization to optimize customer experience consistently.
  • Delivered exemplary customer service by building rapport and addressing concerns effectively.

Front End Medical Customer Service Representative

Saviano And Associates
Sandy Springs, GA
03.2017 - 11.2021
  • Managed high call volume with professionalism and empathy, ensuring timely resolution of customer concerns.
  • Enhanced patient satisfaction by addressing inquiries and resolving issues related to medical appointments, billing, and insurance.
  • Handled sensitive patient information with confidentiality, adhering to HIPAA regulations at all times.

Administrative Assistant

King Valley Property Solutions
Atlanta, Georgia
01.2012 - 03.2018
  • Managed high volume of incoming calls, emails, and chats with professionalism and efficiency.
  • Utilized CRM software to track customer interactions and enhance service quality.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Education

High School Diploma - General Studies

Mount Vernon High School
Alexandria, Virginia
06.2001

Skills

  • Attention to detail
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication

Timeline

Bartender

Publik Draft House
12.2021 - Current

Front End Medical Customer Service Representative

Saviano And Associates
03.2017 - 11.2021

Administrative Assistant

King Valley Property Solutions
01.2012 - 03.2018

High School Diploma - General Studies

Mount Vernon High School