Summary
Overview
Work History
Education
Skills
Languages
Awards
Ambassador Leader in 2018 at Harvard University
Timeline
Generic

Christopher Toussaint

North Babylon,NY

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. A Determined individual with a background in establishing and nurturing lucrative partnerships.

Overview

5
5
years of professional experience

Work History

Sales Lead Manager

Express Fashion Operations LLC
09.2023 - Current
  • Boosted sales revenue by implementing effective lead-generation strategies and nurturing client relationships.
  • Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
  • Managed a high-performing sales team, ensuring consistently achieving targets and goals.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
  • Analyzed market trends and competitor activities to identify new business opportunities and areas for improvement.
  • Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
  • Implemented data-driven decision-making processes, utilizing analytics tools to measure performance metrics and drive continuous improvement.
  • Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
  • Produced 12 reports per week to analyze performance against team goals.

Delivery Driver

Uber Eats
06.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Sales Associate Specialist

Express Fashion Operations LLC
06.2021 - 09.2023
  • Help customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Increased sales and customer satisfaction through personalized servicing
  • Greeted Customers and helped with product questions, selections, and purchases
  • Maintain clean sales floor and straightened and faced merchandise.

Cashier/Sales Associate

Sky Zone Trampoline Park
06.2021 - 06.2022
  • Engaged with customers to gain rapport and loyalty
  • Help jumpers stay safe throughout jumping areas
  • Prepare a clean and safe jumping area
  • Greeted and Educating customers on different stations
  • Offered assistance and maintained a calm demeanor and professionally managed issues in busy, stressful situations.

Hospital Volunteer

South Shore Hospital
04.2019 - 06.2020
  • Took newspaper, flowers, and other goods to patients on all floors
  • Restocked supplies and field paperwork to satisfy department leadership requests
  • Provided support and companionship to patients in need of assistance
  • Adhered to policies and procedures to promote the hospital's mission and vision
  • Reported patient requests, concerns and other observations to staff.

Education

Bachelor of Science - Psychology

SUNY College At Old Westbury
Old Westbury, NY
06.2025

Skills

  • Guest services
  • Loss Prevention
  • Cash register operations
  • Individual / Group Counseling
  • Contract preparation
  • Staff Management
  • Social perceptiveness
  • Product promotions
  • Merchandising expertise
  • Results and Closing Ratios
  • Sales Strategies

Languages

French
Haitian Creole

Awards

Leadership Certificate of Nomination, 07/01/18, Inspiring the next generation of global leaders

Ambassador Leader in 2018 at Harvard University

Engage with peers in designed, intensive, hands-on learning that helped build confidence and essential soft skills to succeed in life. Practice skills throughout the experience, increase social and emotional intelligence, and develop adaptability, problem-solving, empathy, collaboration, and global competency.

Timeline

Sales Lead Manager

Express Fashion Operations LLC
09.2023 - Current

Delivery Driver

Uber Eats
06.2023 - Current

Sales Associate Specialist

Express Fashion Operations LLC
06.2021 - 09.2023

Cashier/Sales Associate

Sky Zone Trampoline Park
06.2021 - 06.2022

Hospital Volunteer

South Shore Hospital
04.2019 - 06.2020

Bachelor of Science - Psychology

SUNY College At Old Westbury

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Christopher Toussaint