Christopher Valencia

Six Flags Magic Mountain

06.2023 - Current

Assisted in daily operations of food and beverage service to ensure smooth workflow.
Supported inventory management by tracking supply levels and placing orders as needed.
Learned food safety standards and maintained compliance during service activities.
Collaborated with kitchen staff to ensure timely preparation and delivery of menu items.
Provided customer service support, addressing inquiries and resolving issues promptly.
Resolved customer complaints involving food or beverage quality and service.
Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
Implemented creative solutions for space optimization during peak hours or busy seasons.