CHRISTOPHER VASQUEZ
Houston,Texas
Summary
Security and customer service professional with proven conflict resolution experience and strong situational awareness. Deliver calm, efficient service while maintaining high safety standards. Train staff to support consistent guest experiences and smooth daily operations.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Security Host
Whiskey River North
Houston, Texas
08.2022 - Current
- Monitored guest activities, ensuring safety and compliance with venue policies to create a secure environment.
- Collaborated with management to develop and enforce effective security protocols.
- Trained new security staff on proper protocols, improving team readiness and operational effectiveness.
- Coordinated with law enforcement to maintain safety regulations.
- Addressed customer complaints promptly, maintaining professionalism and enhancing customer satisfaction.
- Handled guest inquiries and concerns promptly, reinforcing exceptional customer service.
- Provided courteous assistance to customers, ensuring high service standards.
- Greeted and welcomed guests upon arrival, fostering a positive first impression.
Front Desk Administrator
Fitness Connection
Houston, Texas
11.2023 - 01.2025
- Managed front desk operations for seamless check-in and check-out experiences.
- Greeted members and guests professionally, ensuring a welcoming atmosphere.
- Scheduled client appointments and personal training sessions with precision.
- Addressed member inquiries with comprehensive information about services and programs, enhancing member satisfaction.
- Resolved member concerns promptly, contributing to a positive gym atmosphere.
- Processed membership applications and renewals accurately using company software, ensuring a smooth onboarding experience.
- Directed incoming calls to appropriate personnel, taking messages.
- Maintained accurate records of customer interactions and transactions.
11B Infantryman
Army
Fort Hood, Texas
01.2018 - 05.2021
- Led small teams in executing tactical operations under high-pressure conditions.
- Trained new soldiers in weapons handling and field maneuvers, ensuring they reached operational readiness.
- Developed tactical plans for operations, fostering collaboration among team members to achieve mission objectives.
- Managed resource allocation, optimizing team capabilities to support mission effectiveness.
- Directed daily operations, ensuring workflow efficiency across all activities.
- Transported personnel using ground transportation methods including Humvees and 5-ton trucks.
Warehouse Worker
UPS
Houston, Texas
11.2016 - 12.2017
- Loaded and unloaded delivery trucks according to safety protocols.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Sorted and organized packages to ensure timely dispatch and delivery.
- Collaborated with team members to consistently achieve daily shipping targets.
- Organized shelves in warehouse to ensure easy access to products., workstations and pallet areas neat and tidy to maintain safe a safe work environment.
- Operated scanners, computers, and other equipment to track orders.
Education
High School Diploma -
Cypress Creek High School
Houston, TX05-2016
Associate of Science -
Lonestar College
Houston, TX09-2026
Skills
- Safety compliance
- Emergency response
- Incident monitoring
- Tactical planning
- Staff training
- Team collaboration
- Conflict resolution
- Customer service
- Reliability
- Time management
- Situational assessment
- Spanish fluency
- Relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Administrator
Fitness Connection
11.2023 - 01.2025
Security Host
Whiskey River North
08.2022 - Current
11B Infantryman
Army
01.2018 - 05.2021
Warehouse Worker
UPS
11.2016 - 12.2017
High School Diploma -
Cypress Creek High School
Associate of Science -
Lonestar College