Dynamic server with exceptional customer service skills, proficient in guest engagement and high-volume dining environments. Committed to delivering memorable dining experiences and enhancing team efficiency.
Overview
12
12
years of professional experience
Work History
Server
Chart House
Weehawken, NJ
05.2025 - 05.2026
Provided exceptional customer service in fast-paced dining environment.
Managed food and beverage orders efficiently using a POS system.
Collaborated with kitchen staff to ensure timely order delivery.
Upsold specials and promotions to increase restaurant revenue consistently.
Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Restaurant Owner/Manager on Duty
RJ's Pizzeria and Restaurant
Rockaway, NJ
03.2017 - 01.2025
Oversaw daily operations, ensuring compliance with health and safety regulations.
Trained staff on customer service standards, improving overall dining experience quality.
Managed inventory control systems to minimize waste and optimize ingredient usage.
Developed and implemented efficient kitchen workflow processes to enhance food preparation speed.
Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Server/Assistant Manager
Charlie Brown's Fresh Grill
Denville, NJ
01.2014 - 12.2016
Trained and mentored new staff on restaurant protocols and customer service standards.
Coordinated with kitchen staff to streamline food preparation and expedite order fulfillment.
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bussed and reset tables to keep dining room and work areas clean.