Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Vitale

Sonoma,CA

Summary

Dynamic hospitality professional with a strong background at Imagery Estate Winery, excelling in customer engagement and inventory management. Proven ability to enhance guest experiences through effective communication and wine knowledge. Recognized for maintaining high standards of service and teamwork, ensuring operational efficiency in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Hospitality/Tasting Room Associate

Imagery Estate Winery
Glen Ellen, USA
06.2018 - Current
  • Welcomed guests and presented portfolio of wines and elevated experiences.
  • Executed exclusive customer experiences by discussing wines, varietals, and winemaking practices.
  • Tracked wine and retail inventory to ensure availability and accuracy.
  • Stocked supplies and maintained attractive displays in retail areas.
  • Collaborated effectively with colleagues across departments in order to provide excellent customer service experiences.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Answered incoming calls promptly and directed inquiries appropriately.

Rivet Inspection

FSI
Sonoma, USA
06.2019 - 07.2019
  • Supported production of rivet tools and installation kits for enhanced efficiency.
  • Verified correct sizing of rivets to meet product specifications.
  • Conducted hardware supply testing to ensure safety and reliability for Tesla.

Tasting Room Support

Benziger Family Winery
Glen Ellen, USA
08.2016 - 06.2018
  • Ensured timely delivery of ordered wine to guests in tasting room.
  • Provided direct support to Wine Specialists during service.
  • Maintained fully stocked bar with necessary glassware at all times.
  • Stocked wine room and display according to operational needs.
  • Assisted in inventory control for all wine-related products.
  • Maintained cleanliness and organization throughout the tasting area.
  • Worked effectively in team environments to make the workplace more productive.

Education

Sociology -

Sonoma State University
Rohnert Park
12.2021

High School -

Sonoma Valley High School
Sonoma
06.2015

Skills

  • Attention to detail
  • Problem solving
  • Computer literacy
  • Effective communication
  • Leadership skills
  • Time management
  • Customer service excellence
  • POS system proficiency
  • Forklift certification
  • Wine knowledge
  • Customer engagement
  • Inventory management
  • Team collaboration
  • Sales techniques
  • Conflict resolution

Languages

  • English
  • Spanish

Timeline

Rivet Inspection

FSI
06.2019 - 07.2019

Hospitality/Tasting Room Associate

Imagery Estate Winery
06.2018 - Current

Tasting Room Support

Benziger Family Winery
08.2016 - 06.2018

Sociology -

Sonoma State University

High School -

Sonoma Valley High School

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Christopher Vitale