Jennifer Bloxham
Santa Maria
Summary
Dynamic Tasting Room Associate with a proven track record at Costa de Oro Winery, leveraging wine expertise and customer engagement strategies to enhance guest experiences. Skilled in event hosting and membership sales, I excel in creating memorable visits while maintaining exceptional attention to detail and organizational efficiency. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Tasting Room Associate
Costa de Oro Winery
Santa Maria
01.2020 - Current
- Provided expertise in wine and company history to enhance guest experiences.
Guided patrons to top local restaurants and enjoyable activities in area.
Hosted trivia night, driving engagement and customer participation.
Directed individuals to local attractions, ensuring memorable visits.
Rehab Therapy Technician
Restorative Spine and Joint
Santa Maria
03.2023 - 03.2025
- Educated patients on rehabilitation stretches to enhance recovery processes.
- Guided patients on proper equipment usage for effective therapy sessions.
- Assisted chiropractor in patient care and treatment procedures.
- Connected patients with stem therapy and heat treatments to alleviate pain.
- Maintained cleanliness and organization of facility to ensure optimal patient environment.
Tasting Room Associate
Andrew Murray Vineyard
Los Olivos
06.2022 - 05.2024
- Shared extensive wine knowledge, enhancing guest experiences at local attractions.
Directed visitors to top local restaurants and entertainment options.
Signed up new memberships, contributing to customer retention and growth.
Provided comprehensive history of the company, enriching visitor understanding.
Waitress
Farm House Corner Market
San Luis Obispo
06.2018 - 01.2020
- Delivered exceptional customer service as barista and waitress.
Operated POS and till systems efficiently to process transactions.
Managed phone inquiries to address customer needs promptly.
Maintained cleanliness and organization of workspaces to enhance guest experience.
Owner
Eight Arms Housekeeping
San Luis Obispo
01.1992 - 01.2018
- Executed detailed house cleaning and organizing services for residential clients.
Managed move-out cleanings to ensure properties were ready for new tenants.
Coordinated scheduling to optimize service delivery and client satisfaction.
Education
Associates in Science - Health, fitness, and nutrition
Cuesta College
Film
Hancock College
Skills
- Organized and efficient
- Excellent phone skills
- Attention to detail
- Point of sale (POS)
- Computer and social media proficiency
- Photography and videography
- Team collaboration
- Wine tasting expertise
- Customer engagement strategies
- Event hosting and planning
- Membership sales
- Product knowledge
Certification
RSB certified
First Aid/CPR
References
Shelley Robinson, Manager, (805) 922-1468, Costa de Oro Winery
- Stacie, Highland, Graphic designer, (714) 788-2990
- Adriana Gonzalez, Manager, (805) 686-9604 Andrew Murray Vineyard
Affiliations
- 200hr yoga certification
- ACE Group fitness certification
- Manage social media
- Manage you tube channel
- Photographer/videographer
Timeline
Rehab Therapy Technician
Restorative Spine and Joint
03.2023 - 03.2025
Tasting Room Associate
Andrew Murray Vineyard
06.2022 - 05.2024
Tasting Room Associate
Costa de Oro Winery
01.2020 - Current
Waitress
Farm House Corner Market
06.2018 - 01.2020
Owner
Eight Arms Housekeeping
01.1992 - 01.2018
Associates in Science - Health, fitness, and nutrition
Cuesta College
Film
Hancock College