Christopher Voelker
Farmingdale,NY
Summary
Experienced with managing complex information systems and analytics projects. Utilizes data-driven strategies to enhance organizational performance. Track record of effective team leadership and process optimization.
Overview
12
12
years of professional experience
Work History
Business Analytic
Bob's Discount Furniture
03.2023 - Current
- Helped launch Bob's Discount Furniture website Refresh.
- Experience with multiple platforms like Jira, SAP Hybris, Mirakl and Bloomreach.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Used GA4 and tag manager to track and analyze conversion rates across multiple digital channels.
- Analyzed website performance using Google Analytics, identifying areas for improvement and optimization.
- Collaborated with cross-functional teams to optimize operational efficiency through data-driven insights.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in business analytics.
- Collaborated with IT team members to identify trends in reported issues, leading to proactive solutions for recurring problems.
Sales Associate
Bobs Furniture
01.2021 - 02.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Shift Leader
Jersey Mikes
07.2018 - 01.2021
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Assigned daily employee tasks and monitored activity and completion.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Operations Specialist
Ashley Furniture HomeStore
11.2019 - 03.2020
- Generated reports of findings to help management with making key decisions.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Assistant Manager
Subway
07.2013 - 06.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Monitored employee performance and developed improvement plans.
Producer
Secatogue Studios
05.2018 - Current
- Self produced and worked on multiple projects.
- Multi Instrumentalist.
- Experience in Mixing and production.
- Over a decade of writing original music.
- Created brand "Voelker" for online streaming platforms.
Education
Bachelor Business Analytics - Business
Farmingdale State College
Farmingdale, NY05.2022
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Brentwood, NY06.2018
Skills
- Data Entry
- Business intelligence
- Analytical skills
- Strategic Planning
- Proficient in Excel
- Customer Service
- Workflow planning
- Record keeping
- Google analytics
- Frontend development
Accomplishments
- Worked with the Seabird Institute as part of a group class capstone project to merge and translate data in order to understand SI donor traits, behavior, and engagement both in and out of the local community, for the purpose of recommending enhancements for website redesign & increasing donation revenue.
- Our findings were that of linking a survey at the bottom of emails, asking why you have or have not donated.
- Run local campaigns for people to donate their time rather than money, in order to help a cause.
- Mention the impact of past donations. Creating an emotional connection rather than just strictly a monetary connection.
Volunteer
Junior Lieutenant Firefighter at East Farmingdale Fire Department from January 2009 to December 2013
Timeline
Business Analytic
Bob's Discount Furniture
03.2023 - Current
Sales Associate
Bobs Furniture
01.2021 - 02.2023
Operations Specialist
Ashley Furniture HomeStore
11.2019 - 03.2020
Shift Leader
Jersey Mikes
07.2018 - 01.2021
Producer
Secatogue Studios
05.2018 - Current
Assistant Manager
Subway
07.2013 - 06.2018
Bachelor Business Analytics - Business
Farmingdale State College
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Similar Profiles
Devin LuciaDevin Lucia
Sales Associate at Bob's Discount FurnitureSales Associate at Bob's Discount Furniture
Brandon DishmanBrandon Dishman
Store Manager at Bob's Discount FurnitureStore Manager at Bob's Discount Furniture
Jose Orlando NegronJose Orlando Negron
Sales Manager at Bob's Discount FurnitureSales Manager at Bob's Discount Furniture