Open To Work
Christopher W. Bryan
Easton,PA
Work Preference
Summary
Results-oriented HR professional holding a B.S. in Labor & Human Resources, dedicated to optimizing operational efficiency and boosting employee satisfaction. Oversaw HCM processes for various teams, successfully implementing automated payroll systems and robust HR policies. Notable improvements in compliance and performance management metrics achieved.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Owner Operator
Vintage Clothing & Accessories
09.2018 - Current
- Networked with prospective buyers and sellers to enhance business visibility and drive profit growth.
- Managed procurement strategy by identifying necessary goods and services, negotiating prices and terms, overseeing inspection and shipping/receiving of orders, maintaining records, and controlling inventory.
- Curated vintage clothing selections to enhance store inventory and customer appeal.
- Managed day-to-day operations, ensuring smooth workflow and effective staff coordination.
- Developed marketing strategies to promote unique products and attract new customers.
Operations & Human Resources Specialist
Community Resources for Human Services
Bethlehem, PA
09.2025 - 05.2026
- Supervised the Human Capital Management (HCM) process for approximately 40 full-time personnel to include recruiting and interviewing applicants; onboarding and training new hires; managing payroll, leave, and benefits administration; and assisting management with the total rewards and performance management system to facilitate career planning.
- Streamlined payroll system from manual timecard process to automated system, enhancing accuracy and efficiency.
- Created HR policies to clarify employee conduct expectations and ensure compliance with state and federal employment laws.
- Maintained HRIS data to include employee personnel files and compliance documentation using ADP Workforce Now.
- Coordinated office operations including supply management, scheduling, and record keeping to support daily business functions.
Payroll and Benefits Associate
The Children’s Home of Easton
Easton, PA
02.2025 - 06.2025
- Reviewed and processed payroll for employees, ensuring accurate payroll data entry into general ledger system.
- Maintained employee database and facilitated benefit enrollment transactions to ensure accurate employee records.
- Gathered and organized employment documentation for staff financial records to support compliance and audits.
Pension and Benefits Specialist
Dept of Treasury, State of New Jersey
, New Jersey
09.2024 - 02.2025
- Assisted in managing one of the largest public employee benefits programs in the nation, consisting of 10 separate retirement systems, 2 health benefit programs, and several additional employee benefit programs serving over 50,000 active members and 300,000 retirees.
- Counseled active members and retirees on retirement and health benefit programs, enhancing their understanding and engagement in their benefits.
- Reviewed active member and retiree contribution reports, calculated benefit eligibility, and administered employee benefits to ensure accurate and timely support for over 800,000 beneficiaries.
Customer Service Associate
Plato’s Closet
Allentown, Pennsylvania
07.2021 - 01.2022
- Supported management in store operations and coordinated major sales events to enhance customer engagement.
- Cultivated managerial and customer service skills while delivering exceptional service in a fast-paced retail environment.
- Assisted customers in locating merchandise and answering product inquiries.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory by restocking shelves and organizing displays.
Customer Service Associate & Trainer
Panera Bread
Bethlehem, PA
11.2018 - 08.2021
- Coordinated floor operations and supported management in onboarding new staff, enhancing team integration and training effectiveness.
- Delivered exceptional customer service in a fast-paced café environment.
- Assisted customers in selecting menu items and answering questions.
- Processed orders accurately using point-of-sale systems.
Education
Bachelor of Science (BS) - Labor & Human Resources
Penn State University
University Park, PA05-2024
Some College (No Degree) - Business Marketing
The College of New Jersey
Trenton, NJSkills
- Human Capital Management
- ADP Workforce Now
- Microsoft Office 365
- Payroll Administration
- Recruiting and Hiring
- Interviewing and Onboarding
- Staff Training and Development
- Retail Management
- Marketing Strategy
- Social Media Marketing
- Procurement Management
- Supply Chain Management
- Inventory Control
- Data Entry & Analysis
- Time Management
- Attention to Detail
- Organizational Skills
- Conflict Resolution
- Verbal Communication Skills
- Written Communication Skills
Certification
- LinkedIn Learning: Excel: Pivot Tables in Depth
- LinkedIn Learning: Excel Essential Training
- Minitab
- Statistical Package for Social Sciences (SPSS)
- StuKent Certification in Professional Selling
- RNMKRS Certification of Achievement
Related College Courses
- LHR 100 – Exploring Work & Employment
- LHR 201 – Employment Law
- LHR 312 – Research Methods
- LHR 426 – Staff and Training
- LHR 428 – Total Rewards
- LHR 460 – Ethics
- ACC 201 – Financial Accounting & Reporting
- ECO 101 – Principles of Microeconomics
- ECO 102 – Principles of Macroeconomics
- MAT 125 – Calculus for Business
- STA 115 – Statistics
- MGT 341 – Human Resources Management
- MGT 301 – Management Concepts
- LHR 304 – Labor Employee Relations Fundamentals
- LHR 427 – Business Processes in Human Resources
- LHR 437 – Workplace Dispute Resolution
- LHR 480 – Current Issues in Human Resources
- BUS 200 – Legal & Regulatory Environment
- MKTG 301 – Principles of Marketing
- MKTG 300 – Marketing Information & Analysis
- MKTG 310 – Marketing Research
- MKTG 371 – Professional Selling
Timeline
Operations & Human Resources Specialist
Community Resources for Human Services
09.2025 - 05.2026
Payroll and Benefits Associate
The Children’s Home of Easton
02.2025 - 06.2025
Pension and Benefits Specialist
Dept of Treasury, State of New Jersey
09.2024 - 02.2025
Customer Service Associate
Plato’s Closet
07.2021 - 01.2022
Customer Service Associate & Trainer
Panera Bread
11.2018 - 08.2021
Owner Operator
Vintage Clothing & Accessories
09.2018 - Current
Bachelor of Science (BS) - Labor & Human Resources
Penn State University
Some College (No Degree) - Business Marketing
The College of New Jersey