Christopher Wehner
Beavercreek,Ohio
Summary
Motivated retail professional with hands-on experience in customer service, payment processing, and sales. Contributes to efficient front-end operations and effectively meets customer needs. Strong communicator and collaborative team player, eager to learn new processes. Detail-oriented recent graduate with strong research, technical, and problem-solving skills, ready to support organizational success and take on new challenges.
Overview
8
8
years of professional experience
Work History
Cashier
Kroger
Beavercreek, Ohio
11.2023 - Current
- Monitored and maintained checkout lanes to ensure customer satisfaction.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Enhanced customer satisfaction by personalizing service for each customer.
- Performed daily opening and closing duties according to store policies and procedures.
- Maintained work area and kept cash drawer organized.
- Assisted customers with scanning, bagging, and payment processes.
- Answered customers' questions and provided information on store procedures or policies.
- Checked customers' identification for age restricted items.
- Built and maintained productive relationships with employees.
- Trained new employees on proper use of self-checkout machines and procedures.
- Verified accuracy of prices against item labels during checkout process.
- Educated customers on the use of self-checkout machines.
- Provided excellent customer service at all times in a friendly manner.
- Verified customer age by checking identification for alcohol and tobacco purchases.
- Troubleshot complex problems and implemented solutions using advanced technical skills.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction.
Peer Educator
Wright state counseling and wellness
Fairborn, Ohio
01.2026 - 04.2026
- Conducted outreach initiatives that increased awareness of campus wellness services among students.
- Assisted in organizing events focused on mental health awareness and promotion.
- Participated in professional development opportunities related to health promotion strategies.
- Actively participated in weekly meetings with other peer educators to discuss programming ideas.
- Implemented evaluation tools designed to measure the impact of peer education programs.
- Collaborated with faculty members to evaluate the effectiveness of peer education initiatives.
- Assisted in developing and distributing marketing materials that effectively promoted upcoming events and campaigns.
- Gave presentations at various events throughout the year focused on promoting positive lifestyle choices.
- Organized health fairs on campus, enhancing access to wellness resources for students and staff.
- Served as an advocate for health awareness by attending conferences, seminars.
Utility Clerk
Kroger
Beavercreek, Ohio
07.2019 - 12.2023
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Notified managers of repair needs or additions to building operating systems.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Emptied trash cans and replaced liners as needed.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Transported trash bags to designated disposal areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Collected trash from floors within hallways, bathrooms and work areas.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Followed company uniform, performance and security policies with every job.
- Swept debris from sidewalks and driveways to maintain cleanliness.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Courtesy Clerk
Kroger
Beavercreek, Ohio
12.2017 - 12.2023
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Performed price checks for customers upon request.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Engaged in continuous training on new products and bagging techniques to improve service.
- Managed inventory of bags, restocking as necessary to ensure availability.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Retrieved carts from returns and parking lot.
- Checked prices and pulled product for customers.
- Greeted customers to build rapport and increase customer satisfaction.
- Organized bags neatly in shopping carts for easy transport from store to car.
- Maintained cleanliness and organization of bagging area to ensure efficient workflow.
- Greeted customers and provided assistance with bagging groceries.
Temporary Employee
Wright State Book Store
Fairborn, Ohio
11.2017 - 11.2017
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Arts - Psychology
Wright State University
Dayton, OH12-2024
Associate of Arts - Psychology
Clark State Community College
Springfield, OH08-2018
High School Diploma -
Beavercreek High School
Ohio05-2013
Master of Arts - Student Affairs in Higher Education
Wright State University
Dayton, OHSkills
- Transaction handling
- Credit card processing
- Checkout monitoring
- ID verification
- Issue resolution
- Purchase assistance
- Employee training
- Staff training
- Dependability
- Punctuality
- Professionalism and courtesy
Accomplishments
- Participated in a bagging competition for Kroger and received a participation award.
- Managers at where I work think highly of my work ethic.
References
References available upon request.
Activities
- I am a hard worker who makes an effort to be easy to work with.
- I am the type of person who wants to help others and wants the best for everyone.
Timeline
Peer Educator
Wright state counseling and wellness
01.2026 - 04.2026
Cashier
Kroger
11.2023 - Current
Utility Clerk
Kroger
07.2019 - 12.2023
Courtesy Clerk
Kroger
12.2017 - 12.2023
Temporary Employee
Wright State Book Store
11.2017 - 11.2017
Bachelor of Arts - Psychology
Wright State University
Associate of Arts - Psychology
Clark State Community College
High School Diploma -
Beavercreek High School
Master of Arts - Student Affairs in Higher Education
Wright State University