Christopher Williams
Durham
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
7
7
years of professional experience
Work History
Tissue Technician - Contractor.
Intuitive Surgical Inc/Manpower Group.
08.2023 - Current
- Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
- Monitored production to verify quality and completion of task in designated timeframes.
- Researched and implemented new techniques to streamline assembly processes.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Aligned materials and merged parts to construct complex units.
Quality Assurance Specialist - Program Coordinator
General Motors Corporation/Aerotek
08.2020 - 02.2021
- Investigated recurring customer complaints, determining source of minor non-conformance incidences and recommending solutions.
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Drafted and reviewed quality assurance policies and procedures, improving customer feedback metrics by 100%.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Production Trainer - Quality Control Analyst
Delphi Technology/Aerotek
11.2018 - 07.2020
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Inspected items and compared against standards to meet regulatory requirements.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Suggested improvements to designs and documentation to improve product reliability and manufacturability.
Quality Control Inspector
Orchid Orthopedics Solutions LLC/Aerotek
10.2017 - 05.2018
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Developed and implemented inspection processes to define criteria and quality control measures.
Internal Quality Auditor
Challenge Manufacturing/Adecco Staffing
07.2016 - 10.2017
- Gathered and reviewed current data to determine areas in need of improvement.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Educated and oriented employees to improve compliance with quality control protocols.
- Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
Education
Associate of Applied Science - Biotechnology
Durham Technical Community College
Durham, NC06.2025
First Responder Certification - Emergency Medical Services
STAT EMS LLC.
Flint, MI 06.2017 - 08.2017
Information Technology Certification - Computer Science
XO Communications
Saginaw, MI 01.2006 - 05.2006
Fiber Optic Networking Certification - Telecommunications Systems Architecture
ATS Telephone & Data Systems
Memphis, TN 06.1998 - 06.1998
Skills
- Monitor Quality Control
- Audit Reports
- Quality Improvement
- Compliance Certifications
- Analytical Thinking
- Quality System Implementation
Timeline
Tissue Technician - Contractor.
Intuitive Surgical Inc/Manpower Group.
08.2023 - Current
Quality Assurance Specialist - Program Coordinator
General Motors Corporation/Aerotek
08.2020 - 02.2021
Production Trainer - Quality Control Analyst
Delphi Technology/Aerotek
11.2018 - 07.2020
Quality Control Inspector
Orchid Orthopedics Solutions LLC/Aerotek
10.2017 - 05.2018
First Responder Certification - Emergency Medical Services
STAT EMS LLC.
06.2017 - 08.2017
Internal Quality Auditor
Challenge Manufacturing/Adecco Staffing
07.2016 - 10.2017
Information Technology Certification - Computer Science
XO Communications
01.2006 - 05.2006
Fiber Optic Networking Certification - Telecommunications Systems Architecture
ATS Telephone & Data Systems
06.1998 - 06.1998
Associate of Applied Science - Biotechnology
Durham Technical Community College
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