With a proven track record in Law Enforcement and Security, I excel in investigative skills and team leadership. Demonstrated success in enhancing security protocols, leading staff training, and improving emergency response efficiency. Skilled in witness interviewing and customer service, I bring integrity and decisive action to ensure public safety and operational excellence.
Overview
19
19
years of professional experience
Work History
Security Assistant Shift Manager
Hollywood Casino At Charles Town Races
10.2022 - 05.2024
Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Collaborated with law enforcement agencies to share information and improve overall security efforts.
Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
Maintained accurate logs of all security incidents to assist in future investigations.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Security Officer
Jefferson Memorial Hospital
01.2022 - 10.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Wrote detailed reports of all security breaches and investigations.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Police Officer, Uniformed Road Patrol
City Of Martinsburg
03.2005 - 10.2021
Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
Collaborated with other first responders during emergency situations, sharing information and resources to ensure public safety.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Provided testimony in court proceedings.
Assisted with crime scene processing by securing the area, collecting evidence, and photographing relevant details to support case development.
Education
No Degree - General Studies
Wor Wic Communtiy College
Salisbury, MD
High School Diploma -
Prentice High School
Prentice, WI
Criminal Justice
West Virginia State Police Academy
Dunbar, WV
01-2006
Skills
Integrity and honesty
Investigative skills
Witness interviewing
Report writing
General security
De-escalation techniques
Customer service
Team leadership
Decision-making
Staff training and development
Timeline
Security Assistant Shift Manager
Hollywood Casino At Charles Town Races
10.2022 - 05.2024
Security Officer
Jefferson Memorial Hospital
01.2022 - 10.2022
Police Officer, Uniformed Road Patrol
City Of Martinsburg
03.2005 - 10.2021
No Degree - General Studies
Wor Wic Communtiy College
High School Diploma -
Prentice High School
Criminal Justice
West Virginia State Police Academy
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