Christopher Winn
Brookings
Summary
Dedicated title officer with extensive experience in documentation and compliance verification. Proven ability to facilitate seamless transactions through collaboration and effective problem-solving. Committed to enhancing operational efficiency in title processing.
Overview
11
11
years of professional experience
Work History
Title Officer
Crescent Land Title Officer
Crescent City
07.2019 - Current
- Prepared title insurance policies and closing documents for real estate transactions.
- Reviewed title documents for accuracy and completeness to ensure compliance with regulations.
- Coordinated with clients to collect title information, ensuring timely processing of transactions.
- Resolved title issues through effective communication and negotiation, facilitating smoother transactions.
- Conducted property research using industry-standard software tools to verify ownership.
- Collaborated with real estate professionals to facilitate smooth closings and transactions.
- Communicated with lenders, buyers, sellers, and agents to clarify title services and policies, enhancing client understanding.
- Maintained organized records of all title files and correspondence for easy access.
Insurance Specialist
St. Farm Insurance
Brookings
05.2018 - 06.2019
- Evaluated risk factors, recommending suitable coverage options to clients.
- Guided customers on available insurance plans, clarifying benefits and limitations to aid informed decision-making.
- Educated clients on coverage options and policy details during consultations.
- Processed insurance applications and verified policy documentation for accuracy.
- Assisted clients with claims inquiries, providing timely support that facilitated smooth claim resolutions.
- Resolved customer complaints efficiently, maintaining high levels of client satisfaction.
- Reviewed insurance policies for regulatory compliance, ensuring adherence to industry standards.
- Participated in training programs to enhance knowledge in underwriting and product development.
Relationship Banker
Umpqua Bank
Brookings
02.2017 - 02.2018
- Identified customer needs and recommended tailored banking products, improving customer satisfaction.
- Facilitated account openings and maintenance, enhancing customer accessibility to banking services.
- Assisted customers with account setup and transactions, streamlining their banking experience.
- Educated clients on digital banking tools to enhance convenience.
- Resolved customer inquiries effectively, promoting satisfaction and loyalty.
- Processed transactions accurately while ensuring compliance with banking regulations.
- Adhered to strict confidentiality protocols, safeguarding customer and bank information.
Sales & Service Coordinator
U.S. Bank
Crescent City
05.2016 - 11.2016
- Streamlined scheduling and workflow for service appointments and client meetings.
- Assisted customers with account inquiries and service-related issues promptly.
- Coordinated communication between clients and bank representatives to ensure clarity and satisfaction.
- Developed process improvements that streamlined service delivery and reduced customer wait times.
- Maintained accurate records of customer interactions and transactions consistently.
- Led training sessions on customer service standards and best practices to enhance team performance.
- Conducted training sessions for new staff on systems and procedures.
- Performed administrative tasks including filing paperwork and scheduling appointments.
Title Assistant
First American Title
Brookings
07.2015 - 12.2015
- Researched property records and legal descriptions to facilitate accurate title processing.
- Collaborated with team members to streamline title processing workflows, improving overall efficiency.
- Proofread documents for accuracy prior to distribution to ensure high-quality output.
- Responded to customer inquiries through email and telephone, providing timely assistance.
- Processed incoming mail and efficiently distributed correspondence to ensure timely communication with relevant personnel.
Education
High School Diploma -
Milwaukie High School
Milwaukie, OR06-1996
Skills
- Title examination
- Title research
- Document preparation
- Compliance verification
- Property analysis
- Issue resolution
- Risk assessment
- Client communication
- Client relations
- Problem solving
Timeline
Title Officer
Crescent Land Title Officer
07.2019 - Current
Insurance Specialist
St. Farm Insurance
05.2018 - 06.2019
Relationship Banker
Umpqua Bank
02.2017 - 02.2018
Sales & Service Coordinator
U.S. Bank
05.2016 - 11.2016
Title Assistant
First American Title
07.2015 - 12.2015
High School Diploma -
Milwaukie High School