Summary
Overview
Work History
Education
Skills
References
Timeline
SoftwareEngineer

Christopher Woodruff

Rexburg,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Supervisor

Venture Data
Rexburg, ID
06.2024 - 06.2025
  • Monitored calls to ensure adherence to quality assurance standards.
  • Evaluated employee performance and delivered feedback for improvement.
  • Ensured employee compliance with relevant laws, regulations, and industry standards.
  • Facilitated conflict resolution between respondents and employees, as needed.

Shift Manager

Venture Data
Rexburg, ID
12.2024 - 03.2025
  • Maintained accurate records of employee timecards and attendance, and managed call-offs and no-shows.
  • Opened and closed the center in the absence of senior managers.
  • Led quota management by monitoring progress, adjusting intake, and guiding staff to hit daily goals.

Assistant Shift Manager

Venture Data
Rexburg, ID
08.2024 - 12.2024
  • Conferred with management, supervisors, and employees to resolve problems or complaints.
  • Enforced company policies, answered coworkers' questions, and helped train new supervisors.
  • Assigned tasks to supervisors, monitored productivity, performance, and task completion.

Interviewer

Venture Data
Rexburg
02.2022 - 05.2024
  • Effectively resolved respondent concerns to maintain engagement, and managed difficult respondents carefully.

Education

High School Diploma -

Idaho Virtual Academy
Meridian, ID
05-2023

Some College (No Degree) - Software Engineering

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Conflict resolution
  • Task delegation
  • Communication skills
  • Energetic and enthusiastic
  • Leadership
  • Employee evaluation

References

References available upon request.

Timeline

Shift Manager

Venture Data
12.2024 - 03.2025

Assistant Shift Manager

Venture Data
08.2024 - 12.2024

Supervisor

Venture Data
06.2024 - 06.2025

Interviewer

Venture Data
02.2022 - 05.2024

High School Diploma -

Idaho Virtual Academy

Some College (No Degree) - Software Engineering

Brigham Young University - Idaho