Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SUPERVISOR
ACCEDO TECHNOLOGIES
01.2018 - 01.2022
Ana Maria Sepulveda
Cargo: Agente bilingue Experiencia : 5 campañas
AMERICAN
HIGH SCHOOL COLEGIO LA SALLE BUCARAMANGA
01.2013 - 01.2016
JESUS DE PRAGUE CHILDREN'S SCHOOL
01.2009 - 01.2013
COLEGIO SAN BENITO DE PALERMO, JESUS CHILDREN'S SCHOOL OF PRAGA
01.2004 - 01.2009
Servicio de logística en el condado de Miami
Dade, Florida
Supervisor directo
Tranquilo
Miami, FL
Visitaste en febrero
Teléfono, Hotel
4.0
Hotel de 3 estrellas
Supervisor
Art Plaza Tower
Fort Lauderdale, Miami, Miami, FL
Directo Roberto
Teléfono: (954) 565-5790
Taco Chido
4.0
373 comentarios de Google
$Restaurante
Consumo en el lugar
Retiros en la puerta
Entrega a domicilio
Get Taco Chido Delivered to Your Home or Office
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Doordash.com
Dirección: 2901, Visitaste este lugar el mes pasado
Supevisor directo Nicole
Horas:
Abre pronto: ⋅ 12:00
Menú: chidomiami.com
Teléfono: (786) 313-3093
Bistro Café
4.6
2,641 comentarios de Google
Restaurante
Opciones de servicio: Consumo en el lugar
Para llevar
Entrega a domicilio
Ubicado en:, directo : Cristian
Horas:
Abierto ⋅ Cierra a las 16:00
Teléfono: (786) 533-3876
Hutong Miami
3.9
423 comentarios de Google
$$$Restaurante
RESERVAR UNA MESA
PEDIR EN LÍNEA
Lugar lujoso donde se ofrece comida china norteña y sofisticada, además de cocteles, en un ambiente moderno
Opciones de servicio: Consumo en el lugar
Retiros en la puerta
Entrega sin contacto
Ubicado en: 600, Abre pronto: ⋅ 12:00
Más horarios
Menú: hutong-miami.com
Teléfono: (786) 388-0805
Education
Associate of Science - Business Management
Southern New Hampshire University
Hooksett, NH
Skills
HIS100ES HIS100ES - Perspectives on History 3
HUM100ES HUM100ES - Perspectives in the Humanities 3
IDS100ES IDS100ES - Perspectives in History, Humanities and Sciences 3 20 IDS400ES IDS400ES - Diversity 3 ENG122ES - Draft I, ENG123ES - Draft II
21 IDS401ES IDS401ES - Global Society 3 ENG122ES - Draft I, ENG123ES - Draft II22 IDS402ES IDS402ES - Bienestar 3 ENG122ES -
Redacción I , ENG123ES - ELEMETARY SCHOOL
Conflict resolution
Time management
Customer service
Facilitate projects
Business skills
Organization and planning
Teamwork
Processing of documentation and introduction of data in databases
Customer service both by phone, email and face to face
Proactive participation in meetings aimed at creating new practices
Empathic and calm management of user complaints
Achievement of my short and long term goals consistently
Presentation of ideas to improve performance and efficiency
Collaboration with the management team to identify problems in the flow and propose solutions
Supervision and delegation of tasks in a team of [12] people
Drafting contracts with large clients
Mediation in conflicts
DUTIES
Analytical and decisive person
Patient and orderly
Organization and optimization of resources
Team management
Organization of corporate legal documentation
PRINCIPAL ACCOUNTABILITIES
Persuasive Speaking Skills Think of the most persuasive speaker in your organization
Empathy
Adaptability
Ability to Use Positive Language
Clear Communication Skills
Self-Control
CAPACITIES / SOFT SKILLS
Self-knowledge
Empathy
Assertive communication
Relationships
Decision making
Problem and conflict resolution
Creative thinking
Critical thinking
Processes and Procedures
Experience in Leadership
Improvement Plan Knowledge
Quantitative Skills
Microsoft Office
Data Management
Customer Service
Fluent in Spanish
Problem Resolution
People Skills
Active Listening
Team Management
Priority management
Business Development
Financial Management
Certification
ACC202ES ACC202ES - Managerial Accounting 3 ACC201ES - Financial Accounting
ACC307ES ACC307ES - Intermediate accounting I 3 ACC202ES - Managerial accounting
ACC308ES ACC308ES - Intermediate Accounting II 3 ACC307ES - Intermediate Accounting I 5 ACC309ES ACC309ES - Intermediate Accounting III 3 ACC308ES - Intermediate Accounting II
6 ACC312ES ACC312ES - International Management Accounting 3 ACC202ES - Management Accounting 7 ACC315ES ACC315ES - Accounting information systems 3 ACC202ES - Managerial accounting
8 ACC325ES ACC325ES - Accounting for non-profit organizations 3 ACC202ES - Management accounting 9 ACC330ES ACC330ES - Federal taxes I 3 ACC202ES - Managerial accounting
ACC331ES ACC331ES - Federal taxes II 3 ACC330ES - Federal taxes I
ACC340ES ACC340ES - Comptroller 3 ACC307ES - Intermediate accounting I 12 BUS206ES BUS206ES - Business Law I 3, SPECIALTIES I/ NSTITUTE OF LANGUAGES UIS LEVEL A C1 / ENGLISH
UNIVERSIDAD PONTIFICIA BOLIVARIANA- LAW- SYSTEMS ENGINEERING- PROCESSES SENA- ADSI- INFORMATION SYSTEMS ADMINISTRATIONITALIANO- FRANCES
// COMPETENCES // SOFT SKILLS
Additional Information
Undergraduate degree in law - high quality accreditation Pontificia Bolivarian
Southern New Hampshire University- Business administration- management and accountancy Market Management – Senna- Finance- Marketing digital Southern New Hampshire University (SNHU) is a private, non-profit university located between Manchester and Hooksett, New Hampshire. The university is
accredited by the New England Commission of Higher Education, along with national accreditation for some hospitality, health, education and business degrees.
[7] With its online programs expanding, SNHU is one of the fastest-growing universities in the United States. [8]
Honors societies Alpha Chi
Alpha Phi Sigma Alpha Sigma Lambda Delta Mu Delta
Eta Sigma Delta
National Society of Collegiate Scholars Order of Omega
Phi Theta Kappa Pi Lambda Theta
Psi Chi
Sigma Tau Delta
.
Financial accounting 3
Languages
English
Professional
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
SUPERVISOR
ACCEDO TECHNOLOGIES
01.2018 - 01.2022
HIGH SCHOOL COLEGIO LA SALLE BUCARAMANGA
01.2013 - 01.2016
JESUS DE PRAGUE CHILDREN'S SCHOOL
01.2009 - 01.2013
COLEGIO SAN BENITO DE PALERMO, JESUS CHILDREN'S SCHOOL OF PRAGA
Guest Services Supervisor/Customer Service Associate at Days Inn by Wyndham Thunder Bay NorthGuest Services Supervisor/Customer Service Associate at Days Inn by Wyndham Thunder Bay North